Maintain and support enterprise identity governance and access management security solutions throughout the delivery lifecycle
Administer and troubleshoot accounts, roles, and permissions in Active Directory / Azure AD (Microsoft Entra ID), enterprise and SaaS applications, and SSO/MFA platforms
Resolve escalated access issues requiring deeper directory, identity, or workflow knowledge
Support onboarding and offboarding for privileged accounts or sensitive roles
Ensure operational activities follow internal security policies and relevant regulatory standards
Assist in recurring access certifications, entitlement reviews, and remediation efforts
Identify potential access risks and escalate appropriately
Maintain and enhance standard operating procedures (SOPs) and process documentation
Proactively identify inefficiencies and recommend improvements to access workflows, approval chains, and onboarding processes
Collaborate with IAM Engineering or IT teams on automation (e.g., PowerShell scripts, provisioning integrations)
Serve as an operational SME for access management policies and tools
Mentor and provide guidance to junior analysts; assist with training and onboarding
Participate in cross‑functional projects impacting IAM, such as new application onboarding or security initiatives
Ensure adherence to internal policies, regulatory frameworks, and identity governance practices.

Requirements

Bachelor’s degree in IT, Cybersecurity, Computer Science, or related field
5+ years of experience in Identity & Access Management/IGA Operations, Active Directory / Azure AD administration, User lifecycle and access request fulfillment and IT operations with exposure to security processes
High level knowledge in identity and access management or cyber security fields
Strong understanding of RBAC models, least privilege/access governance, and authentication and identity security principles
Proficient in Active Directory, Azure AD/Entra, Single-Sign-On and MFA
Strong analytical skills, good organizational skills, and attention to detail
Must have excellent written and verbal communication skills, process documentation, and project management skills
Strong customer service focus when interacting with stakeholders and resolving access related requests.

Benefits

Fair and competitive salary and incentive compensation packages with an upside for overachievement
Generous paid time off, including vacation, personal days, sick days and annual community service days
Health, dental and vision benefits, including access to telemedicine and mental health services
2:1 401(k) match, up to 8% match immediately upon hire
Discounted Employee Stock Purchase Plan
Tax Savings Accounts for health, dependent and transportation
Employee referral bonus program
Volunteer opportunities to help you give back to your communities
Complimentary lunch, snacks and coffee in any Cboe office
Paid Tuition assistance and education opportunities
Generous charitable giving company match
Paid parental leave and fertility benefits
On-site gyms and discounts to other fitness centers

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Active DirectoryAzure ADIdentity GovernanceAccess ManagementSingle-Sign-OnMulti-Factor AuthenticationRBAC modelsUser lifecycle managementProcess documentationPowerShell scripting

Soft Skills

Analytical skillsOrganizational skillsAttention to detailWritten communicationVerbal communicationProject managementCustomer service focusMentoringCollaborationProblem-solving

Certifications

Bachelor’s degree in ITBachelor’s degree in CybersecurityBachelor’s degree in Computer Science