Collections Specialist
CBIZ
full-time
Posted on:
Location Type: Hybrid
Location: Melville • New York • United States
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Salary
💰 $22 - $34 per hour
About the role
- Resolve a full range of internal and external customer requests
- Research and assemble data
- Prepare documentation and proposals for internal and external clients
- Provide guidance and outcome data to management on area of expertise
- Assist with training on subject matter
- Additional responsibilities as assigned
- Excel experience required
- Previous client service experience required
Requirements
- High school diploma or GED required
- Bachelor’s Degree or two years of experience on a specialized subject matter
- Must maintain current required licenses and certifications relevant to field of expertise
- Demonstrates the ability to communicate verbally and in writing throughout all levels of organization, both internally and externally
- Effective customer service skills
- Proficient use of applicable technology
- Ability to work in team environment as well as independently
- Ability to analyze and prioritize multiple responsibilities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Exceldata analysisdocumentation preparationproposal writing
Soft Skills
customer servicecommunicationteamworkindependenceprioritization
Certifications
high school diplomaGEDBachelor’s Degree