Field Service Technician – Network Solutions
CBIZ
full-time
Posted on:
Location Type: Hybrid
Location: Paducah • Kentucky • United States
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About the role
- Support Edward Jones branch offices, vendor sites, and home FA locations within assigned territory.
- Install, upgrade, and maintain both primary and backup branch connectivity, as well as site infrastructure, including network hardware, computers, telephones, printers, and cabling.
- Manage maintenance, IMAC tasks, and various projects while ensuring compliance with SLAs, rollout schedules, and deadlines.
- Remain adept with evolving technologies and provide client training on newly implemented systems.
- Complete on-site service calls throughout the territory using a company-provided vehicle.
Requirements
- Associate's degree from accredited college or technical school OR two or more years IT and/or field service experience
- Able to use all related computer hardware and software
- Able to use job related tools
- Able to safely use step ladder
- Able to lift and/or move up to 100+ pounds of equipment
- Possess a valid driver's license in the employee's state of residence, allowing legal operation of a company vehicle
- Provide documentation verifying a minimum age of 21 to meet company car insurance requirements
- Maintain residence in assigned territory
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
network hardwarecomputer maintenancetelephony systemsprinter maintenancecablingIMAC tasksclient trainingfield service experienceSLA complianceproject management
Soft Skills
adaptabilitycommunicationtime managementproblem-solvingcustomer service
Certifications
Associate's degree