CBIZ

Associate Operations Specialist – HCM

CBIZ

full-time

Posted on:

Location Type: Hybrid

Location: Roanoke • Virginia • United States

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About the role

  • Process payroll adjustments, including corrections, tax adjustments, and entries for third-party sick pay.
  • Conduct monthly, quarterly, and annual payroll audits, implementing any necessary corrections.
  • Assist with year-end payroll processes, including the review and validation of W-2 and 1099 forms.
  • Document processes, compliance changes, and system updates to keep the service team and clients well-informed.
  • Make updates in the system to reflect federal, state, and local regulations.
  • Set up, update, and perform quality assurance (QA) on tax codes, earnings, and deduction configurations.
  • Provide guidance and training to the service team on compliance-related updates and best practices.
  • Working knowledge of federal, state, and local payroll laws and regulations
  • Experience with payroll systems and configuration (HRIS/payroll platforms)
  • Working under direct supervision, provides application and system support for clients
  • Resolve a full range of internal and external requests
  • Assist with the coordination of various processes and programs as they relate to client needs
  • May have administrator duties, or oversight responsibilities on applicable systems
  • Prepare responses to client complaints under supervision by more senior management
  • Work on data collection, fact-finding and research
  • May have responsibility to conduct and/or coordinate training of others
  • May have responsibility for compliance and administration of applicable corporate policies, local policies and federal and state regulations
  • May be responsible for documentation
  • Additional responsibilities as assigned

Requirements

  • High School Diploma or GED equivalent required
  • 2-3 years experience in workforce in a responsible position
  • Must maintain licenses and/or certifications relative to area of responsibility
  • Demonstrated ability to communicate verbally and in writing both internally and externally
  • Proficient use of applicable technology
  • Ability to work in a team environment
  • Strong organizational skills, time management skills with ability to multi-task and prioritize
  • Ability to travel as necessary
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
payroll processingpayroll auditsW-2 forms1099 formstax code configurationdeduction configurationquality assurancedata collectionfact-findingresearch
Soft Skills
communicationteamworkorganizational skillstime managementmulti-taskingprioritizationguidancetrainingproblem-solvingclient support
Certifications
High School DiplomaGED equivalent