Customer Service Representative
CBE Companies
full-time
Posted on:
Location Type: Remote
Location: Alabama • Mississippi • United States
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Salary
💰 $13 - $15 per hour
Job Level
About the role
- Represent the client on the phone to the consumer
- Inbound and outbound calling efforts to help problem solve and prevent fraud
- Reduce fraud losses while ensuring a positive customer experience
- Analyze account processes and transactions to identify undetected frauds
- Document accounts accurately and in a timely manner while speaking to the customer
Requirements
- High School Diploma or equivalent
- Six months of Customer Service Experience
- One year of experience in a Windows based computer environment
- Ability to communicate with consumers and maintain compliance with federal, state and local laws, rules and regulations
- Must be able to operate a computer and other office productivity machinery
Benefits
- Paid Training
- Work from home equipment
- Paid time off after 60 days of employment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
account analysisfraud detectiondocumentation
Soft Skills
communicationproblem solvingcustomer servicecompliance
Certifications
High School Diploma