Vulnerability Remediation Analyst

Cayuse Holdings

Vulnerability Remediation Analyst coordinating vulnerability remediation in a hybrid work environment. Collaborating with server operations and cybersecurity to maintain compliance and readiness.

Posted 6/17/2026full-timeAustin • Texas • 🇺🇸 United StatesJunior💰 $64,480 - $91,520 per yearWebsite

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Hard Skills

vulnerability remediationIT service managementsystems administrationcybersecuritychange managementWindows ServerLinux (RHEL)ServiceNowconfiguration managementCVE

Soft Skills

organizational skillscoordinationcommunicationtime managementpresentation skills

Tools & Technologies

ServiceNowIT Remediation WorkspaceChange Advisory Board (CAB)Citrix

Industry Keywords

ITILvulnerabilitypatchingenterprise environmentremediation plans

Tech Stack

Tools & technologies

CitrixCyber SecurityITSMLinuxServiceNow

About the role

Key responsibilities & impact

Vulnerability Remediation Coordination
Review, triage, and manage vulnerability remediation assignments within the ServiceNow IT Remediation Workspace.
Coordinate remediation efforts for vulnerabilities that cannot be addressed through normal patch cycles.
Serve as the central point of coordination between Server Operations, Cyber Security Operations Center (CSOC), and other impacted teams.
Track remediation status, dependencies, risks, and outstanding actions to ensure vulnerabilities progress to timely closure.
Document remediation plans, implementation steps, test and validation outcomes, and rollback plans accurately and completely within ServiceNow.
Prepare and submit Normal and Standard Change Requests for vulnerability remediation activities.
Present vulnerability remediation changes to the Change Advisory Board (CAB).
Coordinate vulnerability remediation activities across: Windows Server environments, Linux Server environments (RHEL), Citrix server platforms.

Requirements

What you’ll need

Bachelor’s degree in Information Technology, Computer Science, Information Systems, Cybersecurity, or a related field
1–2 years of experience in IT operations, systems administration, cybersecurity, IT service management, or a related technical/analytical role
Experience working with IT service management (ITSM) tools; ServiceNow experience strongly preferred
Basic understanding of: Server operating systems (Windows Server, Linux [RHEL])
Concepts of vulnerabilities, CVEs, patching, and configuration management
Change management processes within an ITIL or similar framework
3 years of experience in: Proven experience coordinating server vulnerability remediation in an enterprise environment
Strong hands-on experience with ServiceNow, including Change Management and IT Remediation Workspace
Solid understanding of change management processes and experience presenting changes to a CAB.
Practical knowledge of server platforms, including Windows Server, Linux Server, and Citrix infrastructure
Exceptional organizational skills with the ability to manage multiple, parallel remediation efforts with varying priorities and timelines.

Benefits

Comp & perks

Medical, Dental and Vision Insurance; Wellness Program
Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
Short-Term and Long-Term Disability options
Basic Life and AD&D Insurance (Company Provided)
Voluntary Life and AD&D options
401(k) Retirement Savings Plan with matching after one year
Paid Time Off