Program Manager

• Provide management of multiple simultaneous projects; ensuring maximum effectiveness in the use of strategies and resources for the timely completion of all assigned contractual responsibilities on time, on budget and while meeting or exceeding client expectations.
• Accountable for overall performance and delivery of defined contracts/scope(s) of work/task orders with strict adherence to customer satisfaction, goals, quality standards for products and/or services, including attainment of program profitability upon project completion.
• Client Relationship Management--Develops relationships and serves as primary customer contact and manages overall company customer interface relationships for defined contracts/scope(s) of work/task orders.
• Provide functional and technical guidance for consulting staff and management; perform as program lead in resolution of technical or Staff Management problems impacting performance, schedule and/or cost.
• Monitor and control work in progress for technical adequacy; provide active assistance to meet schedules or resolve complex technical or customer requirements.
• Establish performance metrics and monitor progress to assure contract compliance, customer satisfaction and attainment of company commitments, goals, and objectives.
• Utilize the customers SOW to identify and define technical and functional requirements per task order to draft statements of work for RFPs to assist teaming partners and subcontractors with cost proposals.
• Mentor and coach assigned personnel to enhance performance; conduct reviews and provide staff feedback for continuous improvement.
• Other duties as assigned.

Program Manager

Deputy Program Manager