Own and manage the project plan and cross-functional dependency tracker
Collaborate with Product Managers and Product Owners to refine product scope, gather requirements, and maintain alignment with business priorities
Define and oversee instance and environment strategies in coordination with IT teams to ensure successful releases
Partner with the PMO to maintain a comprehensive RAID log, actively managing risks, issues, actions, and dependencies throughout all phases
Manage and optimize Azure DevOps boards, keeping tasks and user stories current while promoting effective collaboration across global technology teams
Lead key Agile ceremonies—sprint planning, daily stand-ups, retrospectives, and sprint reviews—to foster continuous improvement and adaptability
Apply Waterfall principles for structured project delivery and governance in large-scale or compliance-driven initiatives; define milestones, dependencies, and critical paths
Champion a hybrid delivery approach, selecting the most effective methodology based on project complexity and stakeholder needs
Oversee the QA testing process, managing test execution, defect triage, and resolution coordination across development and QA teams
Coordinate User Acceptance Testing (UAT) and ensure timely closure of bugs and issues, validating deliverables against defined acceptance criteria
Provide comprehensive stakeholder communications—including status reports, risk summaries, progress dashboards, and release timelines—to ensure transparency and alignment
Manage end-to-end go-live activities, from deployment preparation to post-launch stabilization, in partnership with Release Management and Technical Leadership
Support Hypercare operations by monitoring open IT items, ensuring quick resolution, and maintaining proactive communication with business teams
Ensure all project deliverables, approvals, and sign-offs meet organizational governance and TIGC compliance standards
Drive performance analytics using Agile metrics (velocity, sprint completion rate) and Waterfall tracking indicators (milestone progress, critical path achievement)
Mentor team members and stakeholders on Agile best practices, fostering collaboration and iterative delivery across technical and business functions

Requirements

5+ years of experience as a Technical Project Manager
Agile/Scrum Experience
Certifications: PMP (Project Management Professional), CSM (Certified Scrum Master)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

AgileScrumWaterfallAzure DevOpsQA testingUser Acceptance Testingperformance analyticsrisk managementproject planningdefect triage

Soft Skills

collaborationcommunicationleadershipstakeholder managementmentoringadaptabilitycontinuous improvementtransparencyproblem-solvingorganizational skills

Certifications

PMPCSM