Cayuse 

Customer Success Manager

• Act as strategic partner for post-sale customer experience, ensuring customers achieve maximum value from their Cayuse investment
• Provide best practice guidance and drive organization-wide product adoption
• Drive Customer Value: Ensure successful product adoption and achievement of customer outcomes
• Maximize Renewals & Minimize Churn: Build strong customer relationships to secure renewals
• Identify Growth Opportunities: Proactively pursue upsell and cross-sell opportunities
• Cultivate Customer Advocacy: Foster customer advocates to drive referrals
• Optimize Product Adoption & Health: Implement strategic initiatives for customer lifetime value
• Champion Customer Success: Promote a customer-centric culture
• Act as Customer Advocate: Represent customer needs across internal teams

Business Development Rep

• Sourcing new prospect qualified meetings via outbound cold calls and emails
• Gather and document prospect requirements
• Strategic prospecting with Account Executives in your territory
• Drive new business pipeline development
• Build trust and credibility with Cayuse team members
• Guide prospects to our methodical sales process
• Maintain Cayuse CRM with both accurate and timely information

Customer Success Manager

Business Development Representative - Outbound