Own the roadmap for our internal care delivery tools focusing on maximizing care team throughput while maintaining the highest standards of patient safety.
Leverage data to make informed decisions, utilizing A/B testing and analysis.
Ensure that data is collected and flows accurately between backend systems and frontline tools, supporting maintenance in the correct source of truth for patient data.
Conduct research to identify friction in charting, member engagement and communications and patient/panel management.
Design automated task-routing systems and clinical decision support tools that allow our care operations to scale within existing markets and into new markets.
Lead the technical strategy for integrating our EHR with our internal backend platform and third-party tools.
Conduct market research and analysis to understand market opportunities and drive prioritization of features to build product differentiation.
Act as the primary bridge between Care Operations, Engineering, and Compliance (HIPAA/SOC2) to ensure product decisions reflect both clinical and technical realities.

Requirements

Minimum of 5-7 years of experience as a Product Manager
Experience working within high-growth startup environments, while understanding the broader traditional health system infrastructure
Comfortable discussing API integration, database relationships and common frameworks for exchanging data within the healthcare environment
Knowledge of healthcare system operations, how health plans work, and experience working with healthcare data - HL7 and ADT feeds, and Claims data
Experience working with Care Delivery Teams
Team player, able to work efficiently and deliver on your and the team's commitments
Willing and eager to learn new technologies, nice to have experience with Spruce Health, Athena EHR and related products i.e. Athena Telehealth, Acuity, HubSpot
Experience working with Agile / Scrum methodologies, UX/UI principles, market research and competitive analysis
Proficiency with SQL, Excel, Tableau
Great attention to detail and commitment to customer service
Scrappy and resourceful, understanding that we are early stage, and we don’t have all the people/tools in house (UX designer)

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

A/B testingAPI integrationdatabase relationshipsSQLExcelTableauAgile methodologiesScrum methodologiesUX/UI principlesHL7

team playerattention to detailcustomer serviceresourcefulnesscommitmentcommunicationleadershipproblem-solvingcollaborationadaptability