Caxton Associates

Support Engineer

• Monitor and support trade, order and execution flow across FIX connections, internal order management systems, and external brokers and trading venues.
• Analyse FIX message traffic (orders, cancels, rejects, executions) to diagnose routing or workflow issues.
• Support Bloomberg AIM order and execution workflows.
• Investigate trade breaks, discrepancies, and missing or delayed executions.
• Assist in troubleshooting session drops, connectivity issues, and counterparty rejects.
• Coordinate with brokers, trading desks, and operations teams to resolve daily production issues.
• Escalate incidents appropriately and provide clear status updates to stakeholders.
• Maintain documentation and contribute to operational runbooks and procedures.

Trading Support Engineer