Engineering Operations Manager
Causeway Geotech Ltd
full-time
Posted on:
Location: 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Partner with engineering leadership to optimise how teams deliver, balancing resources, costs, and quality.
- Sit at the intersection of engineering, finance, HR and project management to provide visibility on capacity, spend, productivity and quality.
- Track and report on utilisation, contractor usage, people costs and provide recommendations on workforce mix and hiring strategies.
- Maintain forward-looking resource plans, rebalance teams, and coordinate capacity across initiatives.
- Work with Finance to track people costs against project budgets and coordinate other budget spend including software licence management.
- Support engineering leadership in tracking productivity metrics and partner with technical leads to monitor quality metrics.
- Build and maintain dashboards/reports consolidating resource allocation, spend, contractor usage, productivity and quality; forecast needs and identify risks.
- Manage relevant company systems including Tipalti, engineering project management systems and the company’s applicant tracking system.
- OKR management in conjunction with the SVP, Technology & Platform and present data-driven insights to leadership.
- Act as trusted advisor to engineering leadership, finance, and project management; facilitate alignment and support major incident reviews and ISO/compliance requirements.
Requirements
- Proven experience in engineering operations, resource management, or technical programme management.
- Strong understanding of software engineering delivery processes (Agile, Scrum, or similar).
- Ability to track and interpret productivity and quality metrics (throughput, cycle time, defects, code review coverage, test coverage, technical debt).
- Strong financial acumen, with experience in budget tracking, contractor usage, and workforce planning.
- Skilled in project/resource management tools (e.g., Jira, Smartsheet, MS Project).
- Exceptional communication and influencing skills across technical and non-technical stakeholders.
- Analytical, data-driven approach to problem solving and decision making.
- Commercially minded with understanding of cost vs long-term investment trade-offs.
- Proactive and solutions-focused with continuous improvement drive.
- Experience managing company systems such as Tipalti, engineering project management systems and applicant tracking systems (desirable).
- Familiarity with DORA metrics or other engineering productivity frameworks (desirable).
- Experience building and scaling operations functions within a technical organisation (desirable).
- Previous experience working directly with engineering or software development teams (desirable).