HR Operations Manager
invoX Pharma
HR Generalist
Causeway Geotech Ltd
contract
Posted on:
Origin: • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Lead on short-term sickness absence management, ensuring processes are followed and supporting line managers in resolution.
- Contribute to long-term absence management by providing casework support and maintaining accurate records.
- Support absence reporting and escalation, ensuring data integrity and compliance.
- Coordinate end-to-end recruitment administration, including job postings, scheduling interviews, and issuing offer letters.
- Partner with managers to draft and publish role adverts that align with company branding.
- Manage candidate communication and ensure a positive candidate experience throughout the recruitment journey.
- Support the use of applicant tracking systems (ATS) and recruitment reporting.
- Conduct pre-employment checks and right-to-work compliance.
- Coordinate onboarding activities such as induction scheduling, documentation, and systems setup, ensuring a smooth transition for new starters.
- Conduct compa-ratio analysis and support pay benchmarking to inform reward decisions.
- Provide input into competitive pay and benefits reviews (UK and international).
- Support benefits administration by managing employee queries, enrolments, and changes.
- Ensure smooth benefit renewals processes by coordinating with providers and employees.
- Monitor and report on benefits usage, uptake, and employee awareness.
- Generate bonus/commission letters and manage related systems input.
- Support annual pay review processes through data preparation, workflow management, and letter generation.
- Provide support for change programmes, restructures, and new processes by maintaining records, drafting documentation, and ensuring compliance.
- Act as the first point of contact for day-to-day employee queries and concerns, supporting managers in handling informal employee relations issues.
- Maintain accurate records of ER cases, absence, and performance discussions.
- Provide guidance on HR policies, ensuring fair and consistent application across the business.
- Coordinate employee engagement initiatives, including surveys, feedback sessions, and action planning.
- Support delivery of HR-driven engagement campaigns and recognition activities.
- Work with the HR Operations team to ensure HRIS workflows are maintained and updated in line with policy changes.
- Track engagement trends and provide data-driven insights to improve employee experience.
- Support the wider HR team with delivery of responsibilities across the RACI, ensuring consistency and effective collaboration.
Requirements
- Solid understanding of HR processes across absence, reward, benefits, and HR systems.
- Strong organisational and administrative skills with attention to detail.
- Ability to manage multiple priorities and deadlines effectively.
- Proactive, collaborative, and approachable working style.
- Excellent communication skills for dealing with employees and managers at all levels.
- Experience with HRIS systems (HiBob or similar) and data management.
- Demonstrable experience of working in a comparable role.
- CIPD Level 5 desired but not essential.
