Lead and develop a high-performing, collaborative, hybrid, and full-time remote team supporting infrastructure, user support, CRM, and enterprise applications.
Set clear, measurable objectives for individuals and the team, aligning them with broader organizational goals.
Foster a culture of trust, accountability, and continuous improvement by modeling integrity, curiosity, and a service-oriented mindset.
Provide regular coaching, mentorship, and career development opportunities to nurture team growth and retain top talent.
Act as a liaison between technical staff and non-technical departments, translating needs and solutions in accessible, collaborative ways.
Manage Cato’s Microsoft-centric IT environment, including Office 365, Azure Active Directory, Teams, and SharePoint.
Lead IT budgeting, procurement, and vendor contract negotiations.
Provide oversight for the Salesforce Nonprofit Cloud ecosystem.

Requirements

Bachelor’s degree in information technology, computer science, or a related field.
7+ years of progressive IT experience, including at least 3 years in a management or senior leadership role.
Demonstrated experience managing a Microsoft 365 environment, including Azure AD, Teams, Exchange Online, and SharePoint.
Working knowledge of Salesforce Nonprofit Cloud and experience supervising teams managing Salesforce and related digital systems.
Experience with IT budgeting, vendor management, and enterprise software licensing.
Demonstrated knowledge of cybersecurity best practices, including identity management, data protection, risk assessment, and incident response planning.
Experience supporting organizational AI initiatives, such as ensuring responsible use and integrating AI capabilities into enterprise systems.
Familiarity with nonprofit, mission-driven, or educational institutions is a plus.

Benefits

Medical, dental, and vision insurance
Employer contribution to a Health Savings Account (HSA)
Generous vacation and sick days
Paid parental leave
Employer-provided life and disability insurance
401(k) employer match
Transit/ Parking benefits
Pet discount plan

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

IT managementcybersecurity best practicesidentity managementdata protectionrisk assessmentincident response planningAI integrationvendor managemententerprise software licensingteam supervision

Soft skills

leadershipcoachingmentorshipcommunicationcollaborationaccountabilitytrust-buildingcontinuous improvementservice-oriented mindsetcuriosity