Information Management Analyst II

Catholic Relief Services

Information Management Analyst strengthening information systems for decision-making at Catholic Relief Services. Analyzing data and overseeing technology platforms in humanitarian response efforts.

Posted 6/19/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $73,698 - $88,085 per yearWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

data analysisprogram administrationsoftware system developmentsystem operationalizationtraining developmentsystem lifecycle managementbest practices implementationdigital technology leverageplatform monitoringproduct roadmap establishment

Soft Skills

advisory skillsstakeholder engagementcapacity strengtheningcoachingcommunity buildingcommunicationtraining facilitationinnovation drivingdecision-making supportcollaboration

Tools & Technologies

Humanitarian Response IM platformICT4D technologieslearning management systemsstandard operating proceduressecurity posture managementcommunity of practice platformstraining toolsproject management softwaredata visualization toolscollaboration platforms

Certifications & Qualifications

Bachelor’s degree in information systemsBachelor’s degree in engineeringBachelor’s degree in IT

Industry Keywords

ICT4Dhumanitarian responseinternational developmentlow resource contextscapacity buildingdigital innovationstakeholder trainingsystem enhancementsoperational standardsproject improvement

About the role

Key responsibilities & impact

Collect and analyze program data, capture and share lessons learned and best practices for specific projects to facilitate improvements in decision-making and contribute to the ICT4D learning agenda.
Function as a technical product lead of the Humanitarian Response IM platform, ensuring effective administration, adherence to the correct security posture, and application of standard operating procedures.
Act as advisor on the humanitarian response IM platform contributing to adoption scale, in close partnership with key stakeholders.
Support research and analysis of core ICT4D technologies to help drive appropriate innovation, scaling, and rolling out of new releases in accordance with existing standards.
Implement the operationalization and decommissioning of new and existing platforms respectively in the ICT4D Technology Portfolio in accordance with existing standards.
Contribute to capacity strengthening and learning initiatives in ICT4D for staff and partners through helping develop learning and training strategies and agendas/curriculums, conducting training and workshops, convening a community of practice, and coaching.
Support monitoring and analysis of the Humanitarian Response platform and other related key ICT4D platforms for identifying new scale opportunities and establishing product roadmaps.

Requirements

What you’ll need

Bachelor’s degree in information systems, engineering, or IT related field or equivalent experience.
Minimum 5 years of experience in administration, maintenance development, designing and operationalization of software systems.
Experience training both technical and non-technical stakeholders on system lifecycle, best practices, system enhancements and maintenance cycles.
Demonstrated experience leveraging digital technologies in international development, humanitarian and/or low resource contexts.

Benefits

Comp & perks

Comprehensive benefits package
Medical insurance
Dental insurance
Life insurance
Vision insurance
Generous retirement savings plan