IT Analyst

Caterpillar Inc.

IT Analyst responsible for managing SharePoint Online for 100k users at Caterpillar Inc. Collaborating on innovative technology projects with stakeholders to optimize SharePoint functionalities.

Posted 7/28/2026full-timePeoria • Illinois, Texas • 🇺🇸 United StatesMid-LevelSenior💰 $97,530 - $146,290 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in administering and supporting SharePoint Online services within Microsoft 365 environments, ensuring security, compliance, and effective collaboration. Proficient in evaluating and implementing SharePoint solutions while providing guidance on best practices and integrating third-party applications.

Highest-signal resume keywords

SharePoint Online AdministrationMicrosoft 365 Environment ManagementAzure Architecture KnowledgeGraph API FamiliarityPowerShell Scripting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SharePoint OnlineMicrosoft 365AzureGraph APIPowerShellEntra IDAvePoint Cloud GovernanceCollaboration SolutionsData SecurityCompliance Management

Soft Skills

Effective CommunicationInitiativeIntellectual CuriosityCollaborationAdaptability

Tools & Technologies

Microsoft SyntexMicrosoft 365 CopilotThird-Party ApplicationsDashboardsReports

Industry Keywords

Enterprise CollaborationGCC HighIntegration InitiativesApplication Design ConsiderationsUser Support

Tech Stack

Tools & technologies

AzureCloud

About the role

Key responsibilities & impact

Administer and support SharePoint Online services across both Commercial and GCC High Microsoft 365 environments, ensuring secure, compliant, and reliable collaboration solutions.
Plan, design, and implement SharePoint Online solutions for various business needs and scenarios.
Troubleshoot and resolve SharePoint Online issues and incidents and function as an advisor to the support team on complex issues.
Provide guidance and support to end-users and stakeholders on SharePoint Online best practices and functionalities.
Collaborate with other IT teams and vendors on SharePoint Online integrations and migrations.
Evaluate and test new SharePoint Online features and updates.
Provide feedback and suggestions to Microsoft product development group on SharePoint Online enhancements and improvements.
Ensure security and compliance of SharePoint Online data and content.
Generate and analyze reports and dashboards on SharePoint Online usage and performance.
Work on innovative projects such as Microsoft Syntex and Microsoft 365 Copilot.
Identify and analyze customer business requirements.
Collaborate with business partners on integration of third-party applications and add-ins.
Escalations and regular engagement with the vendor team.

Requirements

What you’ll need

Thorough knowledge of existing and emerging Microsoft 365 and related enterprise class collaboration platforms.
Strong knowledge of Azure and SharePoint Online architecture, features, and functionalities.
Experience administering a Microsoft 365 Commercial and GCC High environment.
Experience with AvePoint Cloud Governance is a plus.
Knowledge of web technologies including Graph API and familiarity with scripting in PowerShell.
Basic knowledge with Entra ID including groups, guest access, application permissions, federation, privileged roles, and license management.
Recommends enhancements for enterprise collaboration services.
Identifies and documents specific problems and resolution alternatives.
Explores and evaluates application design considerations for multiple technologies.
Assist with current and planned integration initiatives.
Tests system components for compliance with functional requirements.
Ability to demonstrate effective communication skills, initiative, and intellectual curiosity.
Comfortable working in a dynamic environment where technology is evolving at a rapid pace.
Passion for technology and an eagerness to contribute as a collaborative team member.

Benefits

Comp & perks

Medical, dental, and vision benefits*
Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
401(k) savings plans*
Health Savings Account (HSA)*
Flexible Spending Accounts (FSAs)*
Health Lifestyle Programs*
Employee Assistance Program*
Voluntary Benefits and Employee Discounts*
Career Development*
Incentive bonus*
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement