Account Manager – Retail Electric Power Solutions

Caterpillar Inc.

Account Manager developing and executing global strategies for electric power solutions. Building relationships and managing accounts across multiple dealers and customer segments.

Posted 7/10/2026full-timeIrving • Illinois, Texas • 🇺🇸 United StatesMid-LevelSenior💰 $128,470 - $192,710 per yearWebsite

About the role

Key responsibilities & impact

Develop and execute global account strategies, building strong executive-level customer relationships.
Serve as the single point of coordination across customers, internal teams, and the global dealer network.
Align dealers and internal stakeholders on pricing, specifications, and commercial strategy.
Facilitate collaboration across multiple dealers to support complex, multi-territory opportunities.
Align internal teams and dealers to ensure seamless execution of customer requirements and timelines.
Maintain strong relationships through ongoing engagement, feedback, and structured business reviews.
Lead escalation management, ensuring timely and effective resolution across stakeholders.
Monitor account performance and drive alignment with KPIs, service levels, and commitments.
Act as the voice of the customer to improve processes, solutions, and dealer collaboration.

Requirements

What you’ll need

Bachelor’s degree in business or a related engineering field from an accredited university or college.
Prior experience working directly with customers or distributors in an account management, technical sales, or business development role.
Demonstrated success influencing customers and partners without direct selling authority.
Ability to communicate complex technical concepts clearly to non-technical and executive audiences.
Broad business background combined with strong technical expertise in power generation systems.
Prior field, dealer, customer, or application engineering experience.
Strong collaboration, relationship-building, and problem-solving skills.
Comfortable working across regions, cultures, and organizations to align diverse stakeholders.

Benefits

Comp & perks

Medical, dental, and vision benefits*
Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
401(k) savings plans*
Health Savings Account (HSA)*
Flexible Spending Accounts (FSAs)*
Health Lifestyle Programs*
Employee Assistance Program*
Voluntary Benefits and Employee Discounts*
Career Development*
Incentive bonus*
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Account ManagementBusiness DevelopmentTechnical CommunicationKPI MonitoringEscalation Management

Soft Skills

CollaborationRelationship-BuildingProblem-Solving

Certifications

Bachelor’s Degree in Business or Engineering