Lead D365 Deployment Specialist

Caterpillar Inc.

Lead Deployment Specialist overseeing Microsoft Dynamics 365 implementation governance at Caterpillar. Collaborating with dealers and System Integrators to drive successful deployment outcomes.

Posted 7/7/2026full-timeChicago • Arizona, Illinois, Texas • 🇺🇸 United StatesSenior💰 $128,470 - $192,710 per yearWebsite

Tech Stack

Tools & technologies

AzureERP

About the role

Key responsibilities & impact

Lead governance and oversight of System Integrator (SI) execution to ensure adherence to Caterpillar Cat Converge deployment methodology, standards, and playbooks.
Act as the primary Caterpillar deployment lead for assigned dealers, providing guidance and direction throughout the end-to-end deployment lifecycle.
Partner with dealers and SIs to identify risks, issues, and gaps early, and drive resolution through the appropriate Caterpillar product, engineering, and deployment teams.
Provide deep technical and functional expertise in Microsoft Dynamics 365 (F&O and CE) to support solution alignment, troubleshoot issues, and guide decision-making.
Oversee and support data migration strategy, execution, and validation, ensuring data integrity and readiness for go-live.
Conduct and facilitate “risk assessments, root cause analysis, and corrective action planning” across deployment activities.
Review SI deliverables (designs, configurations, data migration plans, integrations) to ensure alignment with Caterpillar architectural and business standards.
Drive accountability with SIs by ensuring delivery commitments, timelines, and quality measures are met.
Communicate deployment status, risks, and escalations clearly to stakeholders, including dealer leadership and Caterpillar leadership teams.
Capture and communicate field feedback to product and engineering teams to continuously improve Cat Converge solutions and deployment processes.
Support continuous improvement of deployment methodologies, tools, and governance frameworks based on lessons learned from active deployments.
Mentor and guide other deployment specialists, fostering best practices and capability development across the team.

Requirements

What you’ll need

Proven experience leading deployments of Microsoft Dynamics 365 Finance & Operations (F&O).
Strong working knowledge of Dynamics 365 Customer Engagement (CE) modules.
Demonstrated experience working with and governing System Integrators in large-scale ERP implementations.
Hands-on experience with data migration (strategy, tools, validation, cutover) in enterprise ERP deployments.
Experience in managing complex, multi-stakeholder delivery environments (customer, SI, and product teams).
Understands D365 architecture (F&O and CE), including data models, integrations, and extension patterns.
Reviews and challenges SI design decisions to ensure alignment with Caterpillar standards and best practices.
Strong understanding of ERP deployment lifecycles, methodologies, and governance frameworks.
Experience working with Power Platform ALM, Azure Integration Services and data migration/cutover strategy.

Benefits

Comp & perks

Medical, dental, and vision benefits*
Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
401(k) savings plans*
Health Savings Account (HSA)*
Flexible Spending Accounts (FSAs)*
Health Lifestyle Programs*
Employee Assistance Program*
Voluntary Benefits and Employee Discounts*
Career Development*
Incentive bonus*
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Microsoft Dynamics 365 F&OMicrosoft Dynamics 365 CEData MigrationERP ImplementationRisk AssessmentRoot Cause AnalysisCorrective Action PlanningD365 Architecture UnderstandingPower Platform ALMAzure Integration Services

Soft Skills

Stakeholder CommunicationMentoringProblem SolvingCollaboration