Technology Utilisation Representative

Caterpillar Inc.

Technology Utilisation Representative working with dealers and customers to enhance technology adoption at Caterpillar. Drive usage of technology in construction industries for sustainable outcomes.

Posted 7/3/2026full-timeTullamarine • 🇦🇺 AustraliaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Drive Utilization & Execution
Lead actions to increase utilization of Cat technologies across installed fleets (Grade, Payload, VisionLink, Safety)
Identify underutilized machines and work with dealers/customers to lift usage
Drive execution discipline — ensuring technology delivers real outcomes, not just activation
Build dealer capability to support technology adoption and ongoing use
Set clear expectations and review dealer performance against utilization targets
Work directly with customers to improve jobsite performance through technology
Run jobsite reviews and identify productivity, safety, and efficiency gains
Translate technology into clear, practical customer value (not features)
Deliver targeted training to dealer teams and customers to improve adoption and usage
Support onboarding of new technologies and features into dealer operations
Provide field feedback on product gaps, training needs, and commercialization barriers
Identify aftermarket and incremental sales opportunities driven by technology usage
Support growth in key growth metrics
Use data and insights to prioritise actions.

Requirements

What you’ll need

Strong combination of sales capability and technical/application expertise
Deep experience in machine control & guidance, telematics, machine technology systems, and civil construction applications
Experience in construction, mining, or heavy equipment environments
Proven ability to drive execution through dealers and customers
Ability to translate data into clear actions and outcomes
Strong influencing skills; able to challenge and drive accountability
Hands-on, field-oriented approach with a focus on results.

Benefits

Comp & perks

Competitive remuneration package
Attractive Bonus and Share options
Career development with global prospects
A strong commitment to safety and your wellbeing
An inclusive workplace culture focused on quality, customer service and the environment
A commitment to diversity and inclusion, equal opportunity, and equal outcome
SMART spending APP
The opportunity to do truly meaningful work in a supportive, constructive culture that encourages you to make the most of your talents.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Utilization AnalysisTechnology AdoptionJobsite Performance ImprovementData TranslationField Feedback Collection

Soft Skills

Influencing SkillsAccountability DrivingHands-On ApproachResults Focus