Principal Digital Quality Manager, Cat Foresight

Caterpillar Inc.

Principal Digital Quality Manager leading quality management practices across Cat® Foresight and Cat® Inspect at Caterpillar Inc. Focusing on continuous improvement and risk mitigation in digital product delivery.

Posted 7/2/2026full-timeChicago • Illinois, Texas • 🇺🇸 United StatesLead💰 $147,760 - $240,110 per yearWebsite

Tech Stack

Tools & technologies

Microservices

About the role

Key responsibilities & impact

Leads the definition, governance, and continuous improvement of quality management practices across the Cat® Foresight and Cat® Inspect product portfolio.
Ensures quality is proactively built into product development, release, and production operations through robust controls, risk identification, and disciplined execution.
Provides leadership and support to product, engineering, program management, and support teams to prevent defects, improve production stability, and ensure high-confidence delivery of digital products and services.
Establishes and governs portfolio-wide quality standards, controls, and release readiness criteria to proactively mitigate risk and ensure delivery quality across all modules and capabilities.
Partners with product, engineering, and program teams to identify quality risks early and integrate mitigation strategies into development and release plans.
Leads incident response and coordination for quality-related issues, including triage, stakeholder communication, root cause analysis, and corrective/preventive actions.
Defines, tracks, and analyzes quality metrics (e.g., escaped defects, incident trends, production stability) to drive data-informed decision making and continuous improvement.
Oversees quality support for critical deliverables, ensuring functional, integration, regression, performance, and operational readiness standards are met.
Establishes and facilitates quality governance forums, including release readiness reviews, defect management, production health reviews, and post-incident analysis.
Coordinates with engineering, architecture, and support teams to ensure quality across integrations, APIs, data flows, and cross-product dependencies.
Drives continuous improvement initiatives focused on defect prevention, testing effectiveness, and operational excellence across the portfolio.
Ensures alignment with Cat Digital operating models, quality standards, and best practices while influencing adoption across teams.
Communicates quality risks, status, trends, and recommendations clearly to stakeholders at all levels, enabling proactive decision making.

Requirements

What you’ll need

Extensive experience in Quality, Engineering, or Technical Product roles (typically 6–10+ years)
Experience in complex software or platform environments
Proven track record of improving quality at scale
Deep technical understanding of software systems and architecture
Ability to interpret logs, telemetry, and defect patterns
Experience working with APIs / microservices
Data pipelines / analytics systems
System integration environments
Extensive experience with the Agile methodology
Demonstrated ability to communicate appropriately to ensure a team’s success.

Benefits

Comp & perks

Medical, dental, and vision benefits*
Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
401(k) savings plans*
Health Savings Account (HSA)*
Flexible Spending Accounts (FSAs)*
Health Lifestyle Programs*
Employee Assistance Program*
Voluntary Benefits and Employee Discounts*
Career Development*
Incentive bonus*
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Quality Metrics AnalysisDefect PreventionRisk IdentificationIncident ResponseRoot Cause Analysis

Soft Skills

Stakeholder CommunicationTeam LeadershipCollaboration