Lead UX/UI Designer

Caterpillar Inc.

Lead UX Designer for Caterpillar's online platforms, enhancing user experience for customers and dealers. Delivering design leadership and guiding teams in a complex, customer-facing digital environment.

Posted 7/1/2026full-timeChicago • Colorado, Illinois, Texas • 🇺🇸 United StatesSenior💰 $128,470 - $208,770 per yearWebsite

About the role

Key responsibilities & impact

Provide design leadership for a complex, customer-facing digital platform
Partner closely with UX Designers, and Product leadership to set experience strategy
Drive cross-team alignment, and ensure high-quality delivery across multiple product pods
Balance strategic UX leadership with hands-on design direction
Help teams translate business goals and customer needs into cohesive, scalable online experiences
Set experience direction by translating product vision and business priorities into clear UX strategies
Serve as the UX design authority for Prime Online teams
Run design reviews and critiques that strengthen problem framing, solution quality, and alignment to strategy
Coach and mentor designers within Prime Online teams to grow autonomy and craft excellence
Coordinate across designers and teams to anticipate dependencies and manage experience impacts
Partner with Engineering through delivery by reviewing builds and collaborating on solutions
Synthesize insights from research, analytics, and feedback for continuous improvement

Requirements

What you’ll need

Extensive Experience in UX Leadership & Strategy
Proven ability to lead UX for large-scale, customer-facing digital products
Strong judgment in balancing user needs, business goals, and technical realities
Deep expertise in applying human-centered design methods to complex problem spaces
Ability to define success metrics, clarify user outcomes, and guide teams from discovery through delivery
Comfort navigating ambiguity and helping teams focus on the highest-impact problems
Expertise designing intuitive, scalable web experiences and end-to-end customer journeys
Strong grasp of information architecture, interaction models, and visual design fundamentals
Ability to produce and guide high-quality design artifacts—from early concepts to production-ready specifications
Skilled at facilitating discussions, evaluating trade-offs, and driving decisions in cross-functional environments
Experience partnering closely with Product and Engineering to deliver outcomes, not just outputs
Ability to coach others in critical thinking and design rationale.

Benefits

Comp & perks

Medical, dental, and vision benefits*
Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
401(k) savings plans*
Health Savings Account (HSA)*
Flexible Spending Accounts (FSAs)*
Health Lifestyle Programs*
Employee Assistance Program*
Voluntary Benefits and Employee Discounts*
Career Development*
Incentive bonus*
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

UX DesignUser Experience StrategyInformation ArchitectureInteraction ModelsVisual Design FundamentalsDesign Artifacts ProductionSuccess Metrics DefinitionCustomer Journey DesignProblem FramingDesign Critique

Soft Skills

Coaching & MentoringFacilitating DiscussionsCritical ThinkingDecision-MakingNavigating Ambiguity