Manager – Physical Availability, Site Performance

Caterpillar Inc.

Manager overseeing Physical Availability Managers at key customer sites for equipment performance. Collaborating with dealers and cross-functional teams to improve operational efficiency and customer experience.

Posted 5/22/2026full-timeTucson • Arizona, Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $159,120 - $238,680 per yearWebsite

About the role

Key responsibilities & impact

Manage a team of Physical Availability Managers
Partner with dealers and customers for equipment performance
Lead, coach, and develop team members
Provide strategic direction for site-specific initiatives
Oversee PA improvement projects execution
Analyze performance data for improvement opportunities
Influence and align stakeholders across organizations
Identify and mitigate business risks

Requirements

What you’ll need

Site operations experience
Fleet maintenance
Understanding of repair processes
Dealer operations experience
Deep understanding of mining operations and equipment
Strong influencing and stakeholder management skills
Proven ability to manage customer relationships
Knowledge of techniques in providing business guidance
Effective communication skills
Experience with post-sales support

Benefits

Comp & perks

Medical, dental, and vision benefits*
Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
401(k) savings plans*
Health Savings Account (HSA)*
Flexible Spending Accounts (FSAs)*
Health Lifestyle Programs*
Employee Assistance Program*
Voluntary Benefits and Employee Discounts*
Career Development*
Incentive bonus*
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement*

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

site operationsfleet maintenancerepair processesmining operationsequipment performance analysisbusiness guidance techniquespost-sales support

Soft Skills

team managementcoachingstrategic directioninfluencingstakeholder managementcustomer relationship managementeffective communication