Principal Digital Product Manager – Rental Management Systems

Caterpillar Inc.

Principal Digital Product Manager leading development for Rental Management System in Caterpillar's ERP. Collaborating with dealers and stakeholders to define requirements and enhance user experience.

Posted 5/21/2026full-timeCamelback Office • Arizona, Illinois, Texas • 🇺🇸 United StatesLead💰 $147,760 - $240,110 per yearWebsite

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Define and own the roadmap for the Rental Management System.
Properly prioritize capabilities, intake requests and features to drive business KPIs.
Collaborate with Dealers & Rental business stakeholders to elicit, analyze, and document complex business requirements for Rental operational processes.
Lead solution design sessions with subject matter experts and Dealer Rental personnel to define the experience and technical solutions and translate into actionable development specifications.
Act as the Voice of the Dealer throughout the development process, ensuring the requirements from our end-users are incorporated in the ERP product.
Engage with other ERP product leads to ensure execution of Rental requirements in their workstreams to create an exceptional Dealer Rental experience.
Improve the Rental data domain by defining proper data requirements, validation and governance processes in coordination with the Rental & Used teams.
Enable seamless, real-time integration from Caterpillar applications (i.e. Cat Rental Store, VisionLink) to the Rental Management System for high-value use cases throughout the Rental lifecycle.
Collaborate with Training department to deliver user training programs, provide ongoing updates for enhancements to the product, and engage with Dealers where necessary.
Work with Support teams to produce product documentation and to generate adequate support materials, workflows and playbooks to ensure Dealer use of the product.
Assist where needed in remediating support issues through roadmap / delivery team adjustments.

Requirements

What you’ll need

Product Ownership & Agile Delivery
Proven experience owning a product backlog, defining roadmaps, and managing releases.
Skilled in writing clear user stories and acceptance criteria based on stakeholder input.
Comfortable leading sprint planning, reviews, and retrospectives with cross-functional teams.
Ability to balance competing priorities and ensure alignment with business objectives.
Stakeholder Management & Communication
Ability to translate complex finance requirements into business-friendly and technical terms.
Skilled at facilitating workshops, demos, and discussions with Rental stakeholders, suppliers, and business leaders.
Strong presentation and negotiation skills to align diverse stakeholders.
Collaborative approach to building consensus and driving adoption across departments.
Business Data Analysis & Reporting
Strong analytical skills to interpret Rental data, establish clear Rental data domain and identify improvement opportunities.
Experience defining and monitoring KPIs such as close cycle time, invoice processing efficiency, and reporting accuracy.
ERP & Systems Knowledge (Rental Management System)
Hands-on experience with Microsoft Dynamics 365 or other Rental-related ERP products in a product or process leadership role.
Understanding of ERP system configuration, security, and integrations with related systems.
Awareness of Microsoft release cycles and ability to assess new features for business value.
Knowledge of ERP product lifecycle management, including adoption and change management.
Consideration for Top Candidates
Extensive experience working in the Rental or adjacent industry, preferably with ERP or Rental Management System experience
Proven experience in Product Management and/or technical background to deliver enterprise-level applications
Extreme ownership of their product and responsibilities that drives deliverables
Experience working within B2B and B2B2C organizations and integration between applications, service-layers and platforms
Experience working with operational data systems and/or acting as a data domain expert / steward, preference for Rental Management System or ERP experience.
Experience in Agile software development environment operating at scale managing multiple concurrent teams, SAFe Agile is a plus
Strong leadership in working within a matrixed organization to coordinate development, dependencies and risks for product delivery.

Benefits

Comp & perks

Medical, dental, and vision benefits*
Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
401(k) savings plans*
Health Savings Account (HSA)*
Flexible Spending Accounts (FSAs)*
Health Lifestyle Programs*
Employee Assistance Program*
Voluntary Benefits and Employee Discounts*
Career Development*
Incentive bonus*
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Product OwnershipAgile DeliveryUser Story WritingAcceptance Criteria DefinitionKPI MonitoringERP System ConfigurationData AnalysisMicrosoft Dynamics 365IntegrationProduct Lifecycle Management

Soft Skills

Stakeholder ManagementCommunicationPresentation SkillsNegotiation SkillsCollaborationAnalytical SkillsFacilitationConsensus BuildingLeadershipAdaptability