Senior Digital Product Owner – Salesforce Sales Cloud

Caterpillar Inc.

Senior Product Owner for Salesforce Sales Cloud at Caterpillar Inc. Collaborating with cross-functional teams and leading Salesforce delivery efforts for improved seller experience.

Posted 5/8/2026full-timeChicago • Illinois, Texas • 🇺🇸 United StatesSenior💰 $112,710 - $183,140 per yearWebsite

Tech Stack

Tools & technologies

AzureCloud

About the role

Key responsibilities & impact

Spend time with sellers, understanding how they actually use the system, and turning that insight into a platform that makes their jobs easier and the business stronger.
Work within a team of product owners that supports 20 business units, partnering with them to understand current needs and shape where we're headed.
Lead ongoing standardization and optimization efforts while helping bring next-generation capabilities — Agentforce, Data Cloud (Data 360), and headless AI patterns — into the seller experience in ways that drive real outcomes.
Translate what you learn into a clear product vision and roadmap, and tell that story in a way that lands with executives and the delivery team.
Own and prioritize the Product Backlog based on business value, user impact, and platform health.
Refine epics and features into well-formed user stories with clear acceptance criteria.
Champion Sales Cloud best practices and steer toward standard solutions over one-off customizations.
Help the business identify where Agentforce agents genuinely add value across the sales motion.
Partner with data and architecture teams on how Data Cloud (Data 360) unifies customer signals so sellers see a trustworthy view of the account.
Bring headless AI thinking into roadmap conversations, so AI capabilities can serve sellers wherever they work.
Define success metrics before we build, then measure adoption, time saved, pipeline accuracy, cycle time, and win rates.
Hand off development-ready stories, weigh in on release content and timing, and participate in Daily Scrums as needed.
Lead Sprint Planning, Reveals, and Retrospectives, and accept or reject work based on whether it's truly done.
Support UAT, training, and rollout, focusing on adoption and benefits post-launch.

Requirements

What you’ll need

Bachelor's degree, preferably in computer science, information systems, business, marketing, or a related field
CSPO (Certified Scrum Product Owner) from Scrum Alliance preferred
Salesforce certifications — Administrator and Sales Cloud Consultant especially valued
Sales Cloud depth: lead-to-opportunity, forecasting, territory and account management, activity capture, sales engagement, reporting, and integrations with marketing automation, CPQ, CLM, and data enrichment tools
Curiosity about Agentforce, Data Cloud / Data 360, and agentic and headless AI — and a credible point of view on how they change the seller experience
Solid product and Agile fundamentals: user stories developers can build from, a backlog you can defend, and the judgment to make hard release calls
Proven experience as a Digital Product Owner or Product Manager
Proven experience leading Salesforce delivery, with meaningful Sales Cloud focus
Experienced working in Agile environments
Experience partnering directly with sales organizations
Comfort with Agile tooling like Azure DevOps, JIRA, or Rally
Experience with onshore/offshore delivery models

Benefits

Comp & perks

Medical, dental, and vision benefits*
Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
401(k) savings plans*
Health Savings Account (HSA)*
Flexible Spending Accounts (FSAs)*
Health Lifestyle Programs*
Employee Assistance Program*
Voluntary Benefits and Employee Discounts*
Career Development*
Incentive bonus*
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

SalesforceSales CloudAgile methodologiesUser storiesBacklog managementData CloudHeadless AIProduct visionSuccess metricsDigital Product Ownership

Soft Skills

CollaborationCommunicationLeadershipCuriosityJudgmentAdaptabilityStakeholder engagementProblem-solvingPrioritizationTraining

Certifications

Bachelor's degreeCSPOSalesforce AdministratorSales Cloud Consultant