Service Engineer

Caterpillar Inc.

Service Engineer leading parts authorizations for Building Construction Products at Caterpillar. Ensuring quality, evaluating processes, and managing NPI projects with global teams.

Posted 5/7/2026full-timeClayton • North Carolina • 🇺🇸 United StatesMid-LevelSenior💰 $112,710 - $169,060 per yearWebsite

About the role

Key responsibilities & impact

Develop appropriate procedures and plans to ensure product quality and evaluate results to identify functional deficiencies, correcting design flaws as needed.
Evaluate production processes to identify defects in manufacturing and design.
Modify designs to maximize production efficiency and product quality.
Solicit and gathering internal and external feedback to identify potential new products and/or improvements to existing products that improve product serviceability.
Write technical specifications and instructions to ensure product quality and performance.
Track and manage the status of projects from inception to release.

Requirements

What you’ll need

Excellent communication skills
New Product Introduction (NPI) process experience
Continuous Product Improvement (CPI) process experience
MS365 Competent user
Willingness to learn and lead to develop process excellence across multiple divisions

Benefits

Comp & perks

Medical, dental, and vision benefits*
Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
401(k) savings plans*
Health Savings Account (HSA)*
Flexible Spending Accounts (FSAs)*
Health Lifestyle Programs*
Employee Assistance Program*
Voluntary Benefits and Employee Discounts*
Career Development*
Incentive bonus*
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

product quality proceduresproduction process evaluationdesign modificationtechnical specifications writingproject management

Soft Skills

excellent communicationleadershipwillingness to learn