Component Content Management System Product Owner

Caterpillar Inc.

Senior Digital Product Owner leading the strategic rollout of CCMS for Caterpillar Inc. Collaborating across teams to improve content management and governance practices.

Posted 5/6/2026full-timeChicago • Colorado, Illinois, North Carolina, Texas • 🇺🇸 United StatesMid-LevelSenior💰 $112,710 - $183,140 per yearWebsite

Tech Stack

Tools & technologies

AEMAzure

About the role

Key responsibilities & impact

Lead enterprise onboarding and adoption of the CCMS, ensuring teams understand how to create, manage, and reuse content components effectively.
Define and own the vision, roadmap, and success metrics for the CCMS platform.
Work with DAM, PIM, and Application Product Owners to ensure seamless integration between the CCMS and downstream systems.
Partner with engineering teams to oversee initial CCMS implementation while managing daily operations related to onboarding and ongoing application maintenance.
Own the end‑to‑end migration strategy from legacy, unstructured content into the CCMS including scope, sequencing, and phased transition approach.
Conduct content assessments to identify duplication, siloed repositories, and quality gaps.
Treat structured content as a strategic asset to drive adoption and promote component-based content throughout the Content Supply Chain.
Support the enterprise adoption of DITA-based structured authoring.
Partner with subject matter experts to identify reusable components and edge‑case content.
Guide authors through the transition from writers to content orchestrators to operationalize “Create Once, Publish Everywhere” content models.
Collaborate closely with the CSC Program Manager to align communication, training, and change management needs.
Work with the CSC Program Manager to align on naming conventions, metadata, and governance needs.
Enable content reuse and variation strategies that reduce duplication, accelerate localization, and lower translation costs.
Develop and deliver role-based training, documentation, and enablement materials to support sustained CCMS adoption.
Define and measure KPIs for reuse, consistency, adoption, and speed to publish to drive continuous optimization of content operations.
Define the role of AI in content workflows to support authoring assistance and automation.

Requirements

What you’ll need

Bachelor’s degree preferably in Marketing, Communications, Business, Information Systems, or a related field.
Background in content operations, marketing systems, or digital content management applications within a large or complex organization.
Extensive experience in written content creation within marketing operations, with a strong understanding of content workflows and the end-to-end content lifecycle.
Hands‑on experience implementing or scaling structured, modular, or component‑based content models.
Strong understanding and interest in supporting content governance, including metadata strategy, taxonomy design, and content lifecycle.
Exceptional interpersonal skills, with the ability to navigate sensitive, emotional, or potentially controversial situations involving stakeholder conflict, compliance issues, or resistance to change.
Experience managing and prioritizing a product backlog to maximize business value, balancing urgent business needs with existing commitments, and partnering closely with engineering to track delivery and validate releases.
Demonstrated strength in communication and change management to drive adoption, align stakeholders, and ensure new processes are adopted across the enterprise.
Demonstrated ability to work cross-functionally with a global team across multiple different business units.
Exposure to localization, translation workflows, or global content delivery models.
Familiarity with Product Information Management (PIM) or Content Management Systems (CMS) and the Adobe Marketing Products (Workfront, Frame.io, AEM Assets, and Firefly Services).
Proficiency in project and delivery tools such as Azure DevOps, MS Project, Adobe Workfront, and MS Office 365 Suite.

Benefits

Comp & perks

Medical, dental, and vision benefits*
Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
401(k) savings plans*
Health Savings Account (HSA)*
Flexible Spending Accounts (FSAs)*
Health Lifestyle Programs*
Employee Assistance Program*
Voluntary Benefits and Employee Discounts*
Career Development*
Incentive bonus*
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement * These benefits also apply to part-time employees

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

content operationscontent workflowsstructured contentmodular contentcomponent-based content modelsmetadata strategytaxonomy designcontent lifecycleKPI measurementAI in content workflows

Soft Skills

interpersonal skillscommunicationchange managementstakeholder alignmentconflict resolutionprioritizationcross-functional collaborationtraining developmentdocumentationcontent adoption