
Senior Manager, Digital Vendor Management
Caterpillar Inc.
full-time
Posted on:
Location Type: Office
Location: Peoria • Illinois • United States
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Salary
💰 $159,120 - $238,680 per year
Job Level
Tech Stack
About the role
- Lead vendor management key activities for specific Cat Technology departments and direct s the work of other team members.
- Work with internal stakeholders and customers to determine business needs and requirements for outsourced products, services and tools that help to meet internal goals.
- Manage policies, practices, and operations for the selection, negotiation, and purchasing and/or licensing of external technology products and services and provides ongoing management of vendor companies.
- Negotiate, extend, terminate, and renegotiate contracts for the acquisition of equipment, materials, products, or services.
- Conduct analyses of existing vendor networks to assess their capability of meeting business objectives; recommending new vendors in terms of capacity.
- Develop and implement processes and tools for different types of contracts, risk assessments, disputes, and issue resolutions, etc.
- Arbitration of claims or complaints occurring under the performance of contracts.
- Translate corporate strategy and business needs into Vendor Management Office (VMO) strategy.
- Coordinate with Indirect Procurement, business units and other key functions on sourcing methods, vendor evaluation & selection, negotiating and contract development / management.
- Coordinate and conduct senior-level meetings between vendors and business owners to ensure strategic alignment.
- Monitor / analyze performance metrics; document and report issues and business opportunities including co-investment opportunities; drive continuous improvement.
- Hire, direct, motivate, and develop staff; address staffing, engagement and training needs to ensure high level of customer satisfaction.
Requirements
- Typically, a Bachelor’s degree or international equivalent in an area of study relevant to this position and more than 8+ years of experience.
- Experience in leading teams in large enterprise services delivery organizations.
- Deep understand of Source-to-Pay life cycle, supplier relationship management and contracting best practices.
- Knowledge of global sourcing; ability to procure digital products and services in a global arena.
- Knowledge of the processes and procedures by which a contract change is identified, evaluated, approved, monitored and documented; Ability to manage changes in the production environment and processes effectively.
- Prior experience building and/or deploying technology solutions, preference in MS and AWS environments.
- Prior experience in supplier selection process, defining statements of work, working with 3rd party software and/or services in one or more areas of digital required.
- Purchasing experience strongly desired with a certification such as Caucus Certification of Certified Technology Procurement Executive (CTPE) or obtain within 6 months of hiring.
- Good human relations skills are required to develop a cooperative work relationship with others inside and outside the department.
Benefits
- Medical, dental, and vision benefits*
- Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
- 401(k) savings plans*
- Health Savings Account (HSA)*
- Flexible Spending Accounts (FSAs)*
- Health Lifestyle Programs*
- Employee Assistance Program*
- Voluntary Benefits and Employee Discounts*
- Career Development*
- Incentive bonus*
- Disability benefits
- Life Insurance
- Parental leave
- Adoption benefits
- Tuition Reimbursement*
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
vendor managementcontract negotiationrisk assessmentsupplier relationship managementSource-to-Pay life cycleprocurementtechnology solutions deploymentcontract change managementperformance metrics analysiscontinuous improvement
Soft Skills
leadershipteam managementcommunicationproblem-solvingcustomer satisfactioncollaborationstaff developmentengagementmotivationinterpersonal skills
Certifications
Bachelor's degreeCaucus Certification of Certified Technology Procurement Executive (CTPE)