Caterpillar Inc.

Senior Communications Specialist – Americas Distribution Services Division

Caterpillar Inc.

full-time

Posted on:

Location Type: Office

Location: Peoria • Illinois • Texas • United States

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Salary

💰 $112,710 - $169,060 per year

Job Level

Senior

About the role

  • Own dealer executive communications, including strategy, development, governance and execution
  • Manage other dealer communications in partnership with the global distribution services teams
  • Provide strategic communications support for the Distribution Center of Excellence and its vice president
  • Manage ADSD content for the quarterly dealer newsletter, ensuring a strong connection to Caterpillar’s Strategic Plan for Profitable Growth
  • Develop, own and execute comprehensive communications plans to drive Commercial Excellence, including messaging and materials that inform, inspire and align employees to business strategy and customer objectives
  • Lead strategic communications initiatives that elevate awareness of key efforts that impact dealers, distribution services and employees
  • Document dealer communication processes, templates, best practices and standard work​, serving as a trusted adviser to other communicators, employees and teams that need to reach dealers
  • Apply Lean principles and process excellence to enhance quality and accelerate delivery, ensuring streamlined, defect-free, high-impact communications
  • Uphold brand standards by maintaining a consistent tone and style across all content, adhering to brand guidelines and voice
  • Analyze performance, monitor communications metrics to refine strategies and continuously improve engagement and impact

Requirements

  • College or university degree in communications, marketing, or a related field and/or considerable job-related experience in corporate communications with proficiency in digital communication tools such as the Microsoft Office Suite
  • Strong organizational skills with the ability to plan, prioritize and execute multiple projects independently and with urgency; skilled at simplifying complex ideas, anticipating stakeholder needs and adjusting messaging to drive clarity and alignment
  • Big picture thinking and planning; ability to apply organizational acumen and align messaging and deliverables to key customer objectives and strategies
  • Excellent listening, verbal and written communication skills; develops a clear and complete understanding of needs through careful listening, probing, reflecting, and summarizing
  • Strong content creation skills and the ability to edit for various audiences with a relentless commitment to quality
  • Outstanding relationship management; skilled at establishing and maintaining trust with customers, clients, peers and vendors
Benefits
  • Medical, dental, and vision benefits*
  • Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
  • 401(k) savings plans*
  • Health Savings Account (HSA)*
  • Flexible Spending Accounts (FSAs)*
  • Health Lifestyle Programs*
  • Employee Assistance Program*
  • Voluntary Benefits and Employee Discounts*
  • Career Development*
  • Incentive bonus*
  • Disability benefits
  • Life Insurance
  • Parental leave
  • Adoption benefits
  • Tuition Reimbursement
  • * These benefits also apply to part-time employees
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
communications strategycontent creationLean principlesprocess excellencedigital communication toolsperformance analysiscommunications metricsproject managementmessaging developmentbrand standards adherence
Soft Skills
organizational skillsbig picture thinkinglistening skillsverbal communicationwritten communicationrelationship managementtrust buildingproject prioritizationstakeholder anticipationclarity in messaging