Build, mentor, and inspire a high-performing team of product owners and business analysts, providing clear direction, coaching, and professional development opportunities.
Set clear objectives, monitor team and product KPIs, and ensure accountability for results.
Own the delivery of the product roadmap, ensuring planned initiatives are executed and sequenced effectively to meet business and strategic objectives.
Partner closely with the Program Manager to align timelines and prioritization while balancing business needs, engineering inputs, and the broader Content Supply Chain strategy.
Adopt a customer centric approach by gathering and analyzing user feedback, usage data, and industry trends to guide product decisions aimed to enhance user experience.
Work with engineering leadership to define and coordinate resource needs, identifying gaps and facilitating the support required to ensure teams are properly resourced.
Track product spend and partner with the Purchasing team on product specific implementation efforts.
Lead product specific initiatives related to any future application searches or onboardings required to support the Content Supply Chain.
Oversee the application configuration strategy, onboarding, and governance to support Caterpillar’s Content Supply Chain, ensuring alignment with business needs.
Serve as the strategic liaison among business stakeholders, engineering teams, and supplier partners to advocate for enhancements and improved user functionality that align with enterprise standards.
Present to stakeholders and leadership on product specific updates and enhancements around timelines and functionality through strong communication skills.

Requirements

Bachelor’s degree preferably in Computer Science, Information Systems, Engineering, or a related field.
Experience as a people leader or manager, with a proven track record of developing and empowering teams.
Background in digital marketing practices and content creation strategies.
Strong interest in supporting governance, compliance, and process standardization.
Detail oriented, well organized, and accountable, with a proven ability to maintain accuracy and consistency across multiple projects.
Excellent oral and written communication skills, with the ability to tailor messaging for diverse audiences, including engineering, business partners, and leadership.
Experience in defining assessment criteria to evaluate potential applications or systems.
Demonstrated ability to collaborate effectively across multiple teams and functions.
Exceptional interpersonal skills with the ability to handle sensitive, emotional, or potentially controversial situations effectively, particularly during periods of change management.
Familiarity with Product Information Management (PIM) or Content Management Systems (CMS) and the Adobe Marketing Products (Workfront, Frame.io, AEM Assets, and Firefly Services).
Capability to manage projects from start to finish, ensuring timelines and deliverables are met.
Strong understanding of API integrations, data modeling, and content syndication workflows.
Proven ability to work cross-functionally with marketing, engineering, and business partners.
Solid understanding of Caterpillar policies, standards, procedures, and business model.
Product Owner certification (CSPO from Scrum Alliance) or knowledge of the Software Development Lifecycle (SDLC).
Proficiency in Microsoft tools including Word, Excel, Teams, PowerPoint, and Azure DevOps.
Experience working with onshore/offshore team model.

Benefits

Medical, dental, and vision benefits*
Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
401(k) savings plans*
Health Savings Account (HSA)*
Flexible Spending Accounts (FSAs)*
Health Lifestyle Programs*
Employee Assistance Program*
Voluntary Benefits and Employee Discounts*
Career Development*
Incentive bonus*
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

digital marketing practicescontent creation strategiesAPI integrationsdata modelingcontent syndication workflowsproject managementproduct roadmap deliveryproduct assessment criteriagovernancecompliance

Soft Skills

team leadershipmentoringcoachingcommunicationcollaborationinterpersonal skillsdetail orientedorganizational skillsaccountabilitychange management

Certifications

Product Owner certification (CSPO)Software Development Lifecycle (SDLC) knowledge