Oversee end-to-end delivery and manage daily operations and activities of the Digital Marketing projects specific to Content Supply Chain including project scope, responsibilities, timelines, and dependencies.
Own risk management for all project variables by identifying risks, tracking them throughout the project lifecycle, and implementing contingency and mitigation plans.
Direct and motivate cross functional teams including marketing, business units, engineering, vendors, and agencies.
Evaluate and manage deliverables to ensure business, brand, and performance expectations are defined, achievable, and met.
Monitor project outcomes for significant deviations in schedule, ensuring adherence to quality standards and processes.
Track and report overall project progress and delivery health, using schedules, roadmaps, scorecards, and dashboards.
Lead stakeholder communication and expectation management across marketing, product groups, engineering, and leadership.
Collaborate closely with the CSC Program Manager to align communication, training, and change management needs.
Support and enable team adoption of project management tools and practices.

Requirements

Bachelor’s degree preferably in Marketing, Communications, Business, Information Systems, or a related field.
Extreme knowledge of project management practices and structured decision-making approaches.
Excellent oral and written communication skills, with the ability to tailor messaging for diverse audiences.
Ability to gather and analyze potential impacts using structured methods and provide consultative guidance that supports continued progress.
Previous experience with planning, organizing, monitoring, and controlling initiatives using organizational strategies, modern delivery frameworks, and project management tools.
Ability to analyze complex scenarios and distinguish assumptions, perspectives, and historical data to make sound recommendations.
Strong interest in supporting governance, compliance, and process standardization.
Detail oriented, well organized, and accountable, with the ability to maintain accuracy and consistency across multiple projects.
Demonstrated ability to collaborate effectively across multiple teams and functions.
Exceptional interpersonal skills with the capability to handle sensitive, emotional, or potentially controversial situations effectively, particularly during periods of change management.
PMP certification
Familiarity with Product Information Management (PIM) or Content Management Systems (CMS) and the Adobe Marketing Products (Workfront, Frame.io, AEM Assets, and Firefly Services).
Demonstrated ability to stay positive and encouraging when strategy or roadmap shifts create new challenges for project members.
Formal change management training or certification and experience acting as a change manager.
Substantial experience in marketing operations and content creation with a deep understanding of marketing workflows and content lifecycle.
Solid understanding of Caterpillar policies, standards, procedures, business model, and marketing strategies.
Proficiency in project and delivery tools such as Azure DevOps, MS Project, Adobe Workfront, Aha!, and MS Office 365 Suite.
Demonstrated ability to work cross-functionally with a global team across multiple different business units.

Benefits

Medical, dental, and vision benefits*
Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
401(k) savings plans*
Health Savings Account (HSA)*
Flexible Spending Accounts (FSAs)*
Health Lifestyle Programs*
Employee Assistance Program*
Voluntary Benefits and Employee Discounts*
Career Development*
Incentive bonus*
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

project managementrisk managementorganizational strategiesmodern delivery frameworkscontent creationmarketing operationsdata analysischange management

Soft Skills

communication skillsinterpersonal skillscollaborationdetail orientedaccountabilityproblem-solvingadaptabilityleadership

Certifications

PMP certificationchange management training