Caterpillar Inc.

Sales Support Manager

Caterpillar Inc.

full-time

Posted on:

Location Type: Hybrid

Location: TucsonArizonaIllinoisUnited States

Visit company website

Explore more

AI Apply
Apply

Salary

💰 $172,630 - $258,950 per year

Tech Stack

About the role

  • Lead a global team dedicated to driving success across Caterpillar’s Load & Haul portfolio
  • Ensure customers receive the right machine for the right application—every time
  • Act as the go-to authority for global application expertise
  • Conduct Total Cost of Ownership (TCO) analysis and competitive benchmarking
  • Drive profitability by balancing volume and price realization
  • Own technical product sales content including value proposition materials
  • Champion the Voice of the Customer translating insights into actionable product requirements
  • Support the development of go-to-market strategies and launch new products globally
  • Oversee financials and Go to Market deliverables as NPI Gateway Steward

Requirements

  • Technical Excellence: Knowledge of mining applications , with underground mining experience considered an advantage.
  • Previous experience in marketing, distribution, product support, field operations, supervisory roles, and/or direct sales.
  • Value Selling: Strong sales skills to deliver customer value and prioritize high-impact deals.
  • Customer Focus: Deep understanding of mining industry customer needs and operational challenges.
  • Products and Services: Knowledge of mining equipment, technology, and related services.
  • Decision Making and Critical Thinking: Proven ability to analyze complex sales situations, evaluate risks and opportunities, and make informed decisions that optimize deal prioritization and profitability.
  • Effective Communications: Strong communication skills to clearly convey technical and commercial information.
  • Negotiating: Expertise in negotiating high-value equipment.
  • Relationship Management: Ability to build and maintain strong relationships with mining customers, dealers, and internal stakeholders.
Benefits
  • Medical, dental, and vision benefits*
  • Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
  • 401(k) savings plans*
  • Health Savings Account (HSA)*
  • Flexible Spending Accounts (FSAs)*
  • Health Lifestyle Programs*
  • Employee Assistance Program*
  • Voluntary Benefits and Employee Discounts*
  • Career Development*
  • Incentive bonus*
  • Disability benefits
  • Life Insurance
  • Parental leave
  • Adoption benefits
  • Tuition Reimbursement
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Total Cost of Ownership (TCO) analysiscompetitive benchmarkingvalue propositiongo-to-market strategiesproduct launchmining applicationsmining equipmenttechnology servicessales skillsnegotiating
Soft Skills
customer focusdecision makingcritical thinkingeffective communicationsrelationship management