Service Training Consultant
Caterpillar Inc.
full-time
Posted on:
Location Type: Hybrid
Location: Peoria • Arizona • Illinois • United States
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Salary
💰 $112,710 - $169,060 per year
About the role
- Conduct Cat Technology Training:
- · Deliver hands-on and theoretical training for various Cat Technologies (Grade Control, Remote Control, Autonomy, etc.) to dealers and Customers
- · Collaborate with dealers, customers, DLC’s, and the worldwide technology instructor team to lead the coordination of training events
- · Ensure participants understand the operating principles, maintenance/ repair requirements, and best practices for each technology
- · Guide participants in system diagnostics, troubleshooting, and optimization
- Learning Solutions Development:
- · Lead the development of customized training solutions in partnership with the machine & technology product groups
- · Ensure that learning materials are up to date with the latest machine models, technologies, and system enhancements
- · Develop both instructor led and e-learning content, tailored to meet various learner needs
Requirements
- Extensive experience installing and troubleshooting Cat technologies such as Grade Control, Remote Control, and Autonomy
- Delivering training on complex topics to dealers, customers, or internal audiences
- Associate’s degree in a technical field or Bachelor’s degree in Mechanical or Electrical Engineering. In lieu of degree, 5 years technical experience with Cat technologies
- Working knowledge of Caterpillar Systems such as SIS, PRWB, VisionLink, E.T., etc.
- Familiar using Adobe InDesign, Illustrator and 3D Mockup and SAP 3D software
- Mining and or Construction Industry product application experience
- Caterpillar Instructor Accreditation Program (CIAP)
- Proven ability to adjust and effectively train multi-cultural audiences
- Positive attitude of responsibility, safety and keeping standards high
- Passionate about people development
- Spanish or other language capabilities are a plus
Benefits
- Medical, dental, and vision benefits*
- Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
- 401(k) savings plans*
- Health Savings Account (HSA)*
- Flexible Spending Accounts (FSAs)*
- Health Lifestyle Programs*
- Employee Assistance Program*
- Voluntary Benefits and Employee Discounts*
- Career Development*
- Incentive bonus*
- Disability benefits
- Life Insurance
- Parental leave
- Adoption benefits
- Tuition Reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Grade ControlRemote ControlAutonomysystem diagnosticstroubleshootingoptimizationtraining developmente-learning content developmenttechnical experiencemachine models
Soft Skills
training deliverycollaborationmulticultural audience adjustmentresponsibilitysafetyhigh standardspeople developmentcommunication
Certifications
Caterpillar Instructor Accreditation Program