Partner with the enterprise process owner to document business requirements, both functional and non-functional, to enable the business vision and business outcomes.
Develop a multi-year digital product roadmap to enable key business metrics.
Manage product backlog, including setting priorities and communicating delivery plans
Lead workshops to obtain business requirements across order management, transportation, trade management, and billing
Coordinate User Acceptance Testing with process teams and key end-users
Set and manage the annual digital product budget aligned with product roadmap
Partner with the process team to provide end-user training
Collaborate with the Digital Customer Support Manager to establish robust IT Service Management processes and solutions
Establish and manage Service Level Agreements (SLA) and compliance across stakeholders
Build trust and collaborate effectively across stakeholder groups, including senior leadership and steering committee members

Requirements

Bachelor’s degree in Business Administration, Marketing, Information Systems, or equivalent experience.
3+ years of experience as an SAP Sales and Distribution (SD) Module business analyst
Knowledge of Salesforce – Sales Cloud
Proven ability to write clear business requirement definitions/user stories, facilitate workshops, and turn complex requirements into practical designs
Agile/Scrum experience with system enhancement delivery
Strong leadership in working within a cross-functional organization to coordinate development, dependencies, and risks for product delivery

Benefits

Medical, dental, and vision benefits*
Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
401(k) savings plans*
Health Savings Account (HSA)*
Flexible Spending Accounts (FSAs)*
Health Lifestyle Programs*
Employee Assistance Program*
Voluntary Benefits and Employee Discounts*
Career Development*
Incentive bonus*
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SAP Sales and Distribution (SD) ModuleSalesforceAgileScrumbusiness requirement definitionsuser storiesUser Acceptance Testingproduct backlog managementdigital product roadmap developmentService Level Agreements (SLA)

Soft Skills

leadershipcollaborationcommunicationfacilitationtrust buildingstakeholder managementtrainingprioritizationorganizational skillsproblem-solving

Certifications

Bachelor’s degree in Business AdministrationBachelor’s degree in MarketingBachelor’s degree in Information Systems