Competent to perform all Marketing Cloud development and administration assignments without close supervision; normally assigned the more complex aspects of platform and journey work.
Lead and mentor a team of Marketing Cloud specialists, fostering collaboration, accountability, and continuous improvement.
Guide the design, development, and optimization of customer journeys, ensuring alignment with business goals and best practices.
Oversee administration, configuration, and governance of the Marketing Cloud instance, ensuring stability, scalability, and compliance.
Communicate with stakeholders to direct development, debugging, and testing of Marketing Cloud solutions for accuracy, integrity, and completeness.
Perform integrated testing and acceptance testing of components, ensuring timely, quality results.
Maintain high standards of technical quality within the team by establishing good practices and habits.
Identify and encourage areas for growth and improvement within the team.
Partner with marketing, IT, analytics, and business stakeholders to deliver integrated solutions.

Requirements

Bachelor’s degree from an accredited college or university in Computer Science, Information Systems, Marketing Technology, or related field or equivalent working experience.
Digital marketing technology experience
Deep expertise in Salesforce Marketing Cloud (Journey Builder, Automation Studio, Contact Builder, Email Studio).
Experience designing, developing, deploying, and maintaining marketing technology solutions at scale.
Experience with Marketing Cloud Connect and Data warehouse integrations
Strong knowledge of application architectural patterns (e.g., microservices, event-driven).
Experience deploying solutions using CI/CD tools such as Jenkins, Azure DevOps, or equivalent.
At least three years of deploying and maintaining solutions using public clouds such as AWS or Azure.
Working within an Agile framework (ideally Scrum).
Salesforce Marketing Cloud certifications (Email Specialist, Consultant, Developer, Administrator) preferred.
Strong analytical skills and ability to work under pressure and within time constraints.
Demonstrated leadership on medium to large-scale projects impacting strategic priorities.

Benefits

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Applicant Tracking System Keywords

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Hard Skills & Tools

Salesforce Marketing CloudJourney BuilderAutomation StudioContact BuilderEmail StudioMarketing Cloud ConnectData warehouse integrationsCI/CD toolsJenkinsAzure DevOps

Soft Skills

leadershipmentoringcollaborationaccountabilitycontinuous improvementcommunicationanalytical skillsworking under pressuretime managementteam growth

Certifications

Salesforce Marketing Cloud Email SpecialistSalesforce Marketing Cloud ConsultantSalesforce Marketing Cloud DeveloperSalesforce Marketing Cloud Administrator