Caterpillar Inc.

Digital Program Manager – ERP Template

Caterpillar Inc.

full-time

Posted on:

Location Type: Hybrid

Location: Peoria • Colorado, Illinois, Texas • 🇺🇸 United States

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Salary

💰 $126,000 - $189,000 per year

Job Level

Mid-LevelSenior

Tech Stack

AzureERP

About the role

  • Facilitating meetings and discussions with Cat Digital & DSD leaders to share continual update and full transparency of status for ERP Deployments
  • Identifying, escalating, tracking risks, issues and cross-team dependencies so deployment projects run to committed time schedules and expected quality.
  • Managing the Azure DevOps environment and DRM to support efficient deployment projects and accurate recording of Caterpillar Dealer Deployment needs for successful project completion.
  • Achieve Enterprise set Deployment targets for each calendar year.
  • Managing the day-to-day activities of projects, including overseeing project responsibilities and schedules.
  • Developing contingency plans for potential risks.
  • Evaluating and managing deliverables to ensure that service expectations are achievable, developed, and met.
  • Monitoring and track project results for significant deviations.
  • Ensuring adherence to quality standards and processes.
  • Assist project managers to provide program information to dealers.
  • Update enterprise partners and stakeholders on status, risks, and issues

Requirements

  • ERP & Systems Knowledge (MS Dynamics 365 focus)
  • Hands-on experience with Microsoft Dynamics 365 in a product, process or deployment leadership role.
  • Understanding of ERP configuration, security, and integrations with related systems.
  • Implementation: Knowledge of how to run applications for organizations; ability to implement application software within an organization and help end-users perform specific tasks (ex: ERP and CRM products).
  • IT Program Management: Knowledge of the policies and techniques to manage a set of related projects within a program; ability to plan, organize, monitor, and control the set of projects, ensuring efficient utilization of technical and administrative resources to achieve program objectives.
  • Planning: Tactical, Strategic: Skilled at developing, refining, and communicating tactical plans for large scale, complex projects, preferably dealer related.
  • IT Project Control and Reporting: Knowledge of project control and reporting; ability to monitor the vital signs of an IT project while managing its progress and delivery schedule.
  • IT Project Management: Knowledge of project management; ability to plan, organize, monitor and control IT projects using appropriate technical resources. Ensure that technical objectives and functional requirements align in all IT projects.
  • Ability to assess and report project risks and issues.
  • Bachelor’s Degree or equivalent experience preferred
  • Extensive experience in digital deployments, IT operations, or program/project management.
  • Proven experience with project management concepts including project charters, scheduling and planning projects and successful completion
  • Previous Agile training (sprint planning, daily scrums, sprint, retrospective)
  • Working knowledge of Azure DevOps
  • Advance knowledge of Excel, MS PowerPoint, and MS Project
  • Proficiency in collaboration tools (SharePoint, Teams) and dashboards (Power BI).
  • Excellent interpersonal skills are required to deal with sensitive issues, develop others, or influence others inside and outside the department to take specific actions
  • Strong analytical skills to interpret requirements and support decision-making.
  • Exceptional facilitation and stakeholder management abilities.
  • Ability to interpret technical requirements and coordinate multi-party activities.
  • Capacity to build consensus and simplify complex information.
  • Knowledge of the Caterpillar digital portfolio preferred
  • Knowledge Caterpillar Dealer Operations preferred
Benefits
  • Medical, dental, and vision benefits*
  • Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
  • 401(k) savings plans*
  • Health Savings Account (HSA)*
  • Flexible Spending Accounts (FSAs)*
  • Health Lifestyle Programs*
  • Employee Assistance Program*
  • Voluntary Benefits and Employee Discounts*
  • Career Development*
  • Incentive bonus*
  • Disability benefits
  • Life Insurance
  • Parental leave
  • Adoption benefits
  • Tuition Reimbursement

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
ERPMicrosoft Dynamics 365ERP configurationIT Program ManagementIT Project Managementproject controlAgileAzure DevOpsExcelPower BI
Soft skills
interpersonal skillsanalytical skillsfacilitationstakeholder managementcommunicationrisk assessmentconsensus buildingproblem-solvingorganizational skillsleadership
Certifications
Bachelor’s Degree