Caterpillar Inc.

Sales Support Consultant – Electric Power

Caterpillar Inc.

full-time

Posted on:

Location Type: Office

Location: Griffin • 🇺🇸 United States

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Salary

💰 $110,520 - $165,840 per year

Job Level

Mid-LevelSenior

About the role

  • Act as a liaison to the Global Account Managers to better understand the needs of their customers and provide focused support to the data center market.
  • Respond to customer and dealer technical inquiries for the data center market from the conceptual project phase through commissioning.
  • This includes development of Design to Order (DTO) quotations for custom products not offered in the standard price list.
  • Consultation with both the dealer & sales organizations on product offerings and how to best apply them.
  • This will include project specific technical guidance along with being an interface to core engineering teams while investigating alternative solutions.
  • Feedback to engineering and product definition teams in order to drive and improve future product development allowing Caterpillar to better meet our customer needs.
  • Identification & delivery of product application training along with creating independent materials and white papers to assist with frequently requested topics.
  • This role includes supporting the pre-production role out of new Large Electric Power technology to global account customers.

Requirements

  • 4 year bachelor's degree, preferably in Engineering or technologist or equivalent experience.
  • 5 years experience in Energy and Transportation, preferably Electric Power.
  • Deep product and/or industry expertise in Electric Power.
  • Familiarity with various Caterpillar systems (TMI, EOMP/ISA, CSQ, EDDC and other technical, drawing and operations system).
  • Previous dealer interaction and / or product group experience.
  • Good human relations and communication skills are required to develop a cooperative work relationship with others inside the department and especially global field sales organizations, dealers and customers.
Benefits
  • Medical, dental, and vision benefits*
  • Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
  • 401(k) savings plans*
  • Health Savings Account (HSA)*
  • Flexible Spending Accounts (FSAs)*
  • Health Lifestyle Programs*
  • Employee Assistance Program*
  • Voluntary Benefits and Employee Discounts*
  • Career Development*
  • Incentive bonus*
  • Disability benefits
  • Life Insurance
  • Parental leave
  • Adoption benefits
  • Tuition Reimbursement

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Design to Order (DTO)technical guidanceproduct application trainingproject managementcustom product developmentproduct definitioncustomer supporttechnical inquiry responsesolution investigationproduct development
Soft skills
communication skillshuman relationscooperative workcustomer relationship managementteam collaborationconsultationfeedback provisioninterpersonal skillsproblem-solvingtraining delivery
Certifications
Bachelor's degree in Engineeringtechnologist qualificationequivalent experience