Caterpillar Inc.

Senior Manager, Business Development

Caterpillar Inc.

full-time

Posted on:

Location Type: Office

Location: Peoria • Arizona, Illinois • 🇺🇸 United States

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Salary

💰 $169,320 - $253,920 per year

Job Level

Senior

Tech Stack

ERP

About the role

  • Accountable for vendor management and procurement activities for CAT Digital (>$150M in annual expenditure)
  • Developing CAT Dealer ERP System Integrator Strategy
  • Translate CAT Digital and CAT Dealer strategy and business needs into strategy.
  • Establish policies, standards, processes and templates for working with vendors.
  • Develop and refine supplier segmentation frameworks for classifying and prioritizing suppliers.
  • Collaborate with internal stakeholders to support sourcing activities
  • Coordinate with CAT Digital VMO and FSD Indirect Procurement, business units and other key functions on sourcing methods, vendor evaluation & selection, and negotiation.
  • Assist business and functional teams with transition and transformation planning, due diligence and implementation
  • Manage vendor relationship
  • Develop standard communication policy to convey key decisions, expectations, etc. to suppliers (includes email correspondence, virtual meetings, and site visits).
  • Coordinate and conduct senior-level meetings between suppliers and CAT Dealer to ensure strategic alignment.
  • Serve as a point of escalation to resolve issues and disputes.
  • Partner with strategic vendor to identify development and co-investment opportunities and drive continuous capability improvement.
  • Proactively monitor and manage vendor performance and risks
  • Identify requirements and define process and tools to monitor supplier performance (scorecards, KPIs, dashboards) and report progress periodically
  • Assess and report on vendors’ qualifications and risk, including financial and supply continuity risk (incl. financial, skills, tools, and the use of third parties)
  • Strategically managing contract and commercial terms
  • Ensure compliance, resolve contract disputes, and prevent savings leakage
  • Establish a process and manage team to draft, modify, renew, finalize and/or terminate existing supplier contracts
  • Oversee procurement operations
  • Oversee the governance of execution and processing of purchase requisition, purchase orders, invoices and receipts
  • Oversee the governance of reconciliation of contracts, purchase orders and payments through PO and Invoice matching
  • Manage Business Operations talent development
  • Provide appropriate support/training to Business Operations organization
  • Drive a high-performance culture through performance targets, development plan, engagement strategy and regular performance reviews.
  • Hire the right talent for the right roles based on skills and competencies.

Requirements

  • Customer & Vendor Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
  • Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.
  • Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
  • Strategic Thinking: Knowledge of the importance of "big picture" thinking and planning; ability to apply organizational acumen and competitiveness to identify and maintain focus on key success factors for the organization.
  • Considerations For Top Candidates: Experience managing, enforcing and resolving vendor contracts
  • Knowledge of vendor management business models to control costs, reduce risks and maximize value
  • Understanding of Application Managed Services (AMS)
Benefits
  • Medical, dental, and vision benefits*
  • Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
  • 401(k) savings plans*
  • Health Savings Account (HSA)*
  • Flexible Spending Accounts (FSAs)*
  • Health Lifestyle Programs*
  • Employee Assistance Program*
  • Voluntary Benefits and Employee Discounts*
  • Career Development*
  • Incentive bonus*
  • Disability benefits
  • Life Insurance
  • Parental leave
  • Adoption benefits
  • Tuition Reimbursement * These benefits also apply to part-time employees

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
vendor managementprocurementsourcing methodsvendor evaluationcontract managementperformance monitoringrisk assessmentsupplier segmentationnegotiation techniquesApplication Managed Services
Soft skills
customer focusrelationship managementstrategic thinkingcollaborationcommunicationproblem-solvingtalent developmentperformance managementengagement strategyorganizational acumen