Business Systems Manager – Biotechnology

Catena

Business Systems Manager managing CRM migration from Salesforce to HubSpot or Zoho for a biotechnology firm. Focused on operational efficiency and maintaining critical systems during transition.

Posted 6/18/2026full-timeRemote • 🇲🇽 MexicoMid-LevelSenior💰 $3,000 - $3,500 per monthWebsite

About the role

Key responsibilities & impact

Lead the migration from Salesforce to HubSpot or Zoho
Maintain existing client portal integration through the transition
Take over maintenance of a laboratory information management system and patient database
Identify operational gaps and build new integrations for front office and sales teams
Consolidate a modern systems stack owned in-house that reduces dependence on outside developers

Requirements

What you’ll need

4–8 years in CRM administration or business systems administration, with end-to-end ownership of the systems (not part of a large specialist team)
Hands-on experience leading at least one CRM migration from Salesforce to HubSpot or Zoho, including data migration, configuration, and platform build-out
2–3 years hands-on Salesforce administration (migration source platform)
Cross-platform CRM experience spanning Salesforce and at least one of HubSpot or Zoho
Multi-system integration experience connecting a CRM with portals, databases, or operational tools via API or middleware (Zapier, Make, Workato, or custom integrations)
Experience independently taking over and maintaining technical systems handed off from external developers or vendors
B2+ English (CEFR) for internal team and vendor coordination

Benefits

Comp & perks

Competitive Salary: Based on experience and skills
Remote Work: Fully remote—work from anywhere
Team Incentives: Recognition for maintaining 100% CRM hygiene and on-time reporting
Generous PTO: In accordance with company policy
Health Coverage for PH-based talents: HMO coverage after 3 months for full-time employees
Direct Mentorship: Guidance from international industry experts
Learning & Development: Ongoing access to resources for professional growth
Global Networking: Connect with professionals worldwide

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

CRM administrationSalesforce administrationHubSpotZohodata migrationsystem integrationAPImiddlewareconfigurationplatform build-out

Soft Skills

leadershipproblem-solvingcommunicationindependencecoordination