Catena

Executive Assistant / Operations Associate

Catena

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇵🇭 Philippines

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Salary

💰 $1,000 - $1,500 per month

Job Level

JuniorMid-Level

About the role

  • Executive Assistant/Operations Assistant supporting an immigration services company that helps clients secure visas and offers family-based immigration services
  • Inbox management: efficiently manage incoming emails, prioritize, respond, and ensure timely follow-ups
  • Process improvement: identify and streamline workflows and procedures to enhance efficiency
  • Client database management: data entry and upkeep of client information, ensuring accuracy and security
  • Calendar management: schedule appointments, meetings, and coordinate calendars across team members
  • Sales support: prepare sales materials, manage client leads, and assist sales team with administrative tasks
  • Communication and documentation support: prepare documents, reports, and presentations; facilitate internal and client communications
  • Other admin assistance: filing, organizing documents, making travel arrangements, and handling ad-hoc requests
  • Research: conduct research, gather information, and provide summaries or analyses to support decision-making

Requirements

  • At least 2+ years of relevant working experience
  • Strong background in executive and administrative assistance; experience in providing sales support is a plus
  • Background or experience with legal/immigration is preferred
  • Great pattern-recognition and attention to detail
  • Strong language skills written and spoken; able to communicate clearly and succinctly
  • Good reporting function
  • Works with high reliability and proactively reports on statuses of tasks
  • Eager learner and high coachability
  • Sharp generalist with street smarts
  • Proactive and able to anticipate needs
  • Exceptional organizational skills
  • Creative problem-solver
  • Full Time | 40 hours per week | Eastern/Pacific Standard Time Zone (work hours requirement)
Benefits
  • Fully remote work arrangement.
  • Holidays: TBD
  • Exclusive upskilling opportunities enabling faster promotions

ATS Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data entryworkflow improvementcalendar managementclient database managementdocument preparationreportingsales supportresearch
Soft skills
attention to detailcommunicationorganizational skillsproactiveproblem-solvingpattern recognitioncoachabilityreliability
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