Catena

Supply Chain Coordinator (US-Based Snack Brand)

Catena

contract

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

JuniorMid-Level

Tech Stack

ERP

About the role

  • Role Overview — We’re hiring a Fulfillment & Logistics Coordinator to keep our growing operations running smoothly. In this role, you’ll be at the center of their supply chain — making sure products get from our fulfillment centers to customers, retail partners, and distributors quickly, accurately, and cost-effectively. You’ll manage outbound orders, freight logistics, and 3PL partnerships while keeping compliance, timelines, and customer expectations top of mind. This is a hands-on role perfect for someone who thrives on problem-solving, organization, and finding smarter, faster ways to get things done.
  • Fulfillment & Freight Execution: Manage all Sales Orders (SOs) from receipt to delivery across DTC, wholesale, Amazon, and broker channels.
  • Oversee day-to-day domestic outbound freight coordination and shipping workflows.
  • Troubleshoot real-time shipping and fulfillment issues with carriers, 3PLs, and partners.
  • Ensure OTIF (On-Time, In-Full) compliance for all outbound shipments.
  • Maintain accurate inventory movement records and reconcile discrepancies.
  • Ensure packaging, labeling, and routing compliance for key retailers and distributors.
  • Fulfillment & Vendor Relationships: Serve as day-to-day contact for fulfillment and warehouse partners.
  • Manage and build strong relationships with freight forwarders and carriers, ensuring SLA adherence.
  • Track, evaluate, and improve 3PL KPIs and performance.
  • Develop and maintain SOPs to scale outbound fulfillment and 3PL workflows.
  • Cost Tracking & Optimization: Own freight cost tracking, reporting, and optimization strategy.
  • Report on freight KPIs and performance metrics regularly.
  • Audit carrier and fulfillment invoices and resolve discrepancies.
  • Cross-Functional Collaboration & Special Projects: Partner with sales, distributors, and retailers to meet requirements and timelines.
  • Resolve shipping issues and escalations quickly.
  • Support product and operations teams with compliance checks, new items, and systems updates.
  • Forecast shipping needs for new product launches and retail campaigns.
  • Own fulfillment technology platforms and ensure smooth functionality.
  • Support operations team with special projects and cross-functional initiatives.

Requirements

  • 2–4 years of experience in CPG in a fulfillment/logistics or supply chain coordination role.
  • Strong understanding of omni-channel logistics (brokers, retailers, DTC, Amazon, eCommerce).
  • Experience managing 3PLs and fulfillment centers.
  • Exceptional attention to detail and follow-through.
  • Excellent organizational and communication skills.
  • Proficiency in Excel and Google Suite.
  • Experience with ERP Systems (e.g., Cin7), EDI systems (e.g., SPS Commerce), Financial tools (e.g., QuickBooks).
  • Familiarity with major retail partners (UNFI, KeHe, Target, Costco, Faire, Amazon, etc.).
  • A deep appreciation for dad jokes.