Billing Specialist – Senior
Catena
full-time
Posted on:
Location Type: Remote
Location: Philippines
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About the role
- Prepare, review, and submit billing claims accurately and on time
- Ensure proper coding and documentation before submission
- Monitor claim status and follow up on unpaid or pending claims
- Maintain detailed billing records and claim documentation
- Investigate denied or rejected claims and identify root causes
- Prepare corrected claims and appeal documentation
- Coordinate with payers and internal teams to resolve issues
- Track denial trends and support process improvements
- Verify insurance coverage, eligibility, and benefits
- Obtain and track required authorizations
- Maintain accurate authorization documentation
- Resolve benefit and coverage discrepancies
- Post insurance and patient payments accurately
- Reconcile remittance advice and explanations of benefits
- Monitor aging reports and prioritize follow-ups
- Escalate discrepancies or unresolved balances
- Respond to billing inquiries via email, phone, or portals
- Provide clear updates on claim status and balances
- Communicate professionally with internal and external stakeholders
- Handle sensitive billing matters with discretion
- Maintain compliance with privacy and billing regulations
- Keep organized, audit-ready billing records
- Follow established billing policies and procedures
Requirements
- 1–2+ years of experience in healthcare billing or revenue cycle roles
- Strong understanding of insurance billing processes and claim workflows
- Working knowledge of CPT, ICD-10, and medical billing terminology
- Experience resolving denied or rejected claims
- Strong written and verbal English communication skills
- High attention to detail and accuracy
- Ability to manage high volumes of billing work independently
- Comfort working remotely with minimal supervision
- Experience in therapy, behavioral health, or multi-specialty billing (Preferred)
- Billing or revenue cycle certifications (Preferred)
- Exposure to authorization management or payer contracting (Preferred)
- Spanish/English bilingual proficiency (Preferred)
- Experience supporting audits or compliance reviews (Preferred)
Benefits
- Competitive Salary: Based on experience and skills
- Remote Work: Fully remote — work from anywhere
- Generous PTO: In accordance with company policy
- Direct Mentorship: Access to global industry leaders
- Learning & Development: Continuous growth resources
- Global Networking: Work with international teams
- Health Coverage (Philippines only): HMO after 3 months (full-time)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
billing claimscodingdocumentationCPTICD-10medical billing terminologyauthorization managementpayer contractingrevenue cycleaudit support
Soft Skills
attention to detailcommunicationindependencediscretionproblem-solvingorganizationprofessionalismtime managementadaptabilitycustomer service
Certifications
billing certificationsrevenue cycle certifications