Catena

Data & Reporting Analyst – E-Commerce, Marketing Ops

Catena

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇵🇭 Philippines

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Job Level

Mid-LevelSenior

Tech Stack

Tableau

About the role

  • - Manage, clean, and maintain large datasets across multiple platforms and locations.
  • - Generate recurring and ad-hoc reports and dashboards that provide actionable insights for patient acquisition and operational performance.
  • - Ensure data integrity, consistency, and accuracy to support decision-making.
  • - Streamline workflows and reporting processes to reduce errors and improve operational efficiency.
  • - Serve as the trusted point of contact for all reporting, operational, and platform-related inquiries.
  • - Collect, organize, and maintain large datasets from multiple locations and platforms.
  • - Generate recurring and ad-hoc reports for leadership and operational teams.
  • - Ensure data integrity, accuracy, and consistency across all systems.
  • - Identify trends, discrepancies, and opportunities for operational improvements.
  • - Restructure and maintain master tracking spreadsheets to serve as a single source of truth for all locations and platforms.
  • - Maintain accurate records of logins, vendor contacts, ticket statuses, and all data or platform changes.
  • - Independently track tasks and workflows to ensure no follow-ups are required from internal stakeholders.
  • - Support review collection strategies within platform guidelines.
  • - Follow up with centers needing improved review activity.
  • - Track responsiveness and escalate issues when required.
  • - Audit new directories or platforms and identify opportunities for additional presence.
  • - Document platform/listing requirements, costs, and performance mechanics.
  • - Recommend channels, strategies, and process improvements to enhance operational efficiency and patient acquisition.

Requirements

  • **Must-Haves (Required)**
  • - 3+ years of experience in data analysis, reporting, e-commerce operations, or marketing operations.
  • - Strong proficiency in spreadsheets (Google Sheets, Excel) and handling large datasets.
  • - Excellent written and verbal English communication.
  • - Strong organizational skills and attention to detail.
  • - Ability to work independently and manage multiple workflows simultaneously.
  • **Nice-to-Haves (Preferred)**
  • - Experience in e-commerce or digital marketing operations.
  • - Familiarity with online directories or multi-location platforms.
  • - Experience creating dashboards or using reporting tools.
  • **Tools Proficiency****Must-Haves (Required)**
  • - Google Sheets/Excel(Advance - Expert Level), Email, Internal reporting platforms
  • **Nice-to-Haves (Preferred)**
  • - Google Data Studio, Tableau, Power BI, Marketing platforms
  • - Directory platforms (Google Business, Bing Places, SAMHSA, Yelp, BBB)
Benefits
  • - **Competitive Salary:** Based on experience and skills
  • - **Remote Work:** Fully remote—work from anywhere
  • - ** Health Coverage for PH-based talents:** HMO coverage after 3 months for full-time employees
  • - ** Generous PTO:** In accordance with company policy
  • - **Direct Mentorship:** Guidance from international industry experts
  • - **Learning & Development:** Ongoing access to resources for professional growth
  • - **Global Networking:** Connect with professionals worldwide
  • - **Work-Life Balance:** Flexible hours that support a healthy balance

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data analysisreportinge-commerce operationsmarketing operationsspreadsheetslarge datasetsdashboard creationdata integrityoperational efficiencytrend identification
Soft skills
written communicationverbal communicationorganizational skillsattention to detailindependent workworkflow management