Bilingual Billing Specialist – Spanish/English
Catena
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇵🇭 Philippines
Visit company websiteJob Level
Junior
About the role
- Prepare, review, and submit billing claims accurately and on time
- Ensure proper coding and documentation across billing records
- Process billing information involving Spanish- and English-language documentation
- Monitor claim status and follow up with payers or stakeholders as needed
- Translate billing-related documents between Spanish and English when required
- Investigate and resolve billing discrepancies or denied claims
- Communicate billing outcomes and next steps in Spanish or English
- Prepare appeal documentation and supporting records
- Explain billing concepts clearly across both languages
- Coordinate with internal teams to resolve complex billing issues
- Serve as primary bilingual contact for billing inquiries
- Explain billing statements, balances, and payment options
- Establish and manage payment arrangements when applicable
- Handle sensitive billing conversations with professionalism and cultural awareness
- Maintain accurate documentation of bilingual communications
- Verify benefits and eligibility and communicate coverage details bilingually
- Obtain and track authorizations as required
- Translate authorization-related documentation
- Maintain accurate authorization records
- Post payments accurately and reconcile billing records
- Review explanations of benefits and resolve discrepancies
- Communicate payment updates or issues bilingually
- Ensure all billing activities comply with privacy and regulatory requirements
- Maintain organized and accurate billing documentation
- Support creation and maintenance of bilingual billing templates
Requirements
- Fluent written and verbal Spanish and English communication
- 1–2+ years of experience in billing, collections, or revenue cycle roles
- Strong attention to detail and billing accuracy
- Experience handling billing documentation and account follow-ups
- Ability to translate billing-related information between Spanish and English
- Strong organizational and time-management skills
- Professional handling of confidential financial information
- Ability to work independently in a remote environment
- Nice-to-Haves (Preferred)
- Experience in regulated industries (e.g., healthcare, insurance, finance)
- Familiarity with medical or insurance billing terminology
- Billing or revenue cycle certifications
- Experience working with Spanish-speaking customer or patient populations
- Exposure to multi-location or high-volume billing environments**
Benefits
- - Competitive Salary: Based on experience and skills
- - Remote Work: Fully remote — work from anywhere
- - Generous PTO: In accordance with company policy
- - Direct Mentorship: Access to global industry leaders
- - Learning & Development: Continuous growth resources
- - Global Networking: Work with international teams
- - Health Coverage (Philippines only): HMO after 3 months (full-time)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
billing claimscodingbilling documentationbilling accuracybilling discrepanciespayment arrangementsauthorizationsreconciliationmedical billing terminologyinsurance billing terminology
Soft skills
bilingual communicationattention to detailorganizational skillstime-management skillsprofessionalismcultural awarenessindependencecommunication skills
Certifications
billing certificationsrevenue cycle certifications