Catena

Billing Specialist

Catena

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇵🇭 Philippines

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Job Level

JuniorMid-Level

About the role

  • Prepare, review, and submit billing claims accurately and on time
  • Ensure proper coding and documentation before submission
  • Monitor claim status and follow up on unpaid or pending claims
  • Maintain detailed billing records and claim documentation
  • Investigate denied or rejected claims and identify root causes
  • Prepare corrected claims and appeal documentation
  • Coordinate with payers and internal teams to resolve issues
  • Track denial trends and support process improvements
  • Verify insurance coverage, eligibility, and benefits
  • Obtain and track required authorizations
  • Maintain accurate authorization documentation
  • Resolve benefit and coverage discrepancies
  • Post insurance and patient payments accurately
  • Reconcile remittance advice and explanations of benefits
  • Monitor aging reports and prioritize follow-ups
  • Escalate discrepancies or unresolved balances
  • Respond to billing inquiries via email, phone, or portals
  • Provide clear updates on claim status and balances
  • Communicate professionally with internal and external stakeholders
  • Handle sensitive billing matters with discretion
  • Maintain compliance with privacy and billing regulations
  • Keep organized, audit-ready billing records
  • Follow established billing policies and procedures

Requirements

  • - 1–2+ years of experience in healthcare billing or revenue cycle roles
  • - Strong understanding of insurance billing processes and claim workflows
  • - Working knowledge of CPT, ICD-10, and medical billing terminology
  • - Experience resolving denied or rejected claims
  • - Strong written and verbal English communication skills
  • - High attention to detail and accuracy
  • - Ability to manage high volumes of billing work independently
  • - Comfort working remotely with minimal supervision
  • Nice-to-Haves (Preferred)
  • - Experience in therapy, behavioral health, or multi-specialty billing
  • - Billing or revenue cycle certifications
  • - Exposure to authorization management or payer contracting
  • - Spanish/English bilingual proficiency
  • - Experience supporting audits or compliance reviews**
  • Tools ProficiencyMust-Haves (Required)
  • - Healthcare billing or EHR systems (any industry-standard platform)
  • - Payer portals for claims submission and verification
  • - Google Sheets or Microsoft Excel
  • - Communication tools: Email, Slack, Zoom, Microsoft Teams
  • Nice-to-Haves (Preferred)
  • - Practice management systems (e.g., Kareo, AdvancedMD, athenahealth)
  • - Clearinghouses (Office Ally, Availity, Waystar, Change Healthcare)
  • - Accounting or RCM platforms
  • - Project or task management tools (Notion, Asana, Trello)
Benefits
  • - **Competitive Salary:** Based on experience and skills
  • - **Remote Work: **Fully remote — work from anywhere
  • - **Generous PTO:** In accordance with company policy
  • - **Direct Mentorship:** Access to global industry leaders
  • - **Learning & Development: **Continuous growth resources
  • - **Global Networking: **Work with international teams
  • - **Health Coverage (Philippines only): **HMO after 3 months (full-time)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
healthcare billingrevenue cycle managementCPT codingICD-10 codingmedical billing terminologyclaims resolutionauthorization managementbilling complianceaudit supportclaim workflows
Soft skills
attention to detailwritten communicationverbal communicationindependent workdiscretionprofessional communicationorganizational skillsproblem-solvingtime managementbilingual proficiency
Certifications
billing certificationsrevenue cycle certifications