Program Success Manager
Catchafire
full-time
Posted on:
Location: 🇺🇸 United States
Visit company websiteSalary
💰 $83,000 per year
Job Level
SeniorLead
About the role
- Manage the success of a portfolio of approximately 20 programs, hitting and exceeding their engagement goals
- Educate & onboard nonprofit professionals through webinars, workshops, 1:1 advising, and tailored support
- Facilitate peer learning groups for nonprofit leaders, building community and gathering feedback
- Represent the nonprofit voice in internal decision-making, ensuring offerings meet real-world needs
- Plan and deliver in-person and virtual events and webinars
- Serve as a Nonprofit Advisor in 1:1 consultations
- Act as subject matter expert on nonprofit needs and deliver content
- Advocate internally for nonprofit needs
- Travel monthly for 2-3 day trips within the US
Requirements
- 7+ years of progressive experience specifically working for or with nonprofit organizations
- Deep understanding of nonprofit operations, challenges, and opportunities
- Proven experience in public speaking and facilitating groups of various sizes, demographics, and experience levels
- Strong analytical skills and comfort with spreadsheets and analyzing data
- Exceptional project management skills with the capability to manage concurrent projects and effectively prioritize multiple tasks
- Preferred experience serving as the core point of contact for partners or clients
- Excellent verbal and written communication skills
- Demonstrated ability to work effectively with marginalized communities, including BIPOC, LGBTQ2IA+, religious minorities, and people with disabilities
- Experience working in a fast-paced environment with competing priorities
- Demonstrated ability to self-manage while seeking timely support through clear and proactive communication
- Willing and able to travel (average one 2-3 day trip within the US per month)