Compliance and Quality Manager

Catch22

Lead on compliance and quality assurance inspections for Catch22 Employability services, providing reports and improvement plans for senior management.

Posted 6/10/2026full-timeRemote • 🇬🇧 United KingdomMid-LevelSenior💰 £34,000 per yearWebsite

About the role

Key responsibilities & impact

Lead on internal contract assurance inspections of Catch22 Employability & Skills services and to provide RAG ratings, reports and improvement plans to senior management.
This will include desk-based auditing and when required on-site audit visits at our locations across the country.
Lead on audit inspections of services ensuring that Catch22 are well prepared before and during commissioner assurance visits.
Supporting the Operations Managers to ensure compliance and auditing of staff by completing monthly PAAs and supporting the preparation and completion of Brilliant Basics audits.
Provide advice and guidance to managers and their local operational teams on these requirements and expectations to ensure complete compliance.
Provide line management to the Hub admin and ensure resource is allocated to ensure maximum efficiency of the overall compliance function.
Leading on the training and support for the division’s Admin assistants, supporting them with all their key compliance tasks, ensuring they complete the exceptions reports to help them achieve the best possible PAA scores.
Leading on training new staff on the expectations of outcome evidencing and providing guidance to the division’s Admin assistants when they are validating outcomes.
Leading on the collation of impact evidence across all services so that they can be reported quarterly.
Leading on the collation of satisfaction surveys across all programmes so that they can be reported quarterly.
Support the Operational Governance team to prepare for, and manage Matrix Standard inspections and support with any future accreditation requirements.
Assist with projects that will support the wider Catch22 organisation to achieve relevant ISO standards, Merlin, and any other recognised standards of safe, effective, high-quality operational delivery and business management.
Be responsible for compliance against the reporting calendar for the year, ensuring that services are clear on expectations and able to report with ease and on time.
Produce and develop reports on a planned basis and further interim reports as required across all services.
Work with the Data Manager to analyse data to identify and report on themes and trends for the hub to support service delivery and development.
Following processes to ensure all paperwork and performance is tracked and submitted efficiently and accurately.
Supporting staff with loading all contractual paperwork onto in-house data system when necessary.
Perform, organise, and streamline operational tasks, systems and processes to reduce the potential for errors.

Requirements

What you’ll need

Minimum Level 2 in English and Maths.
Able to demonstrate high level technical skills with experience of working with complex databases.
An understanding and knowledge of quality assurance standards, preferably those relevant to training and employability industries.
Experience of managing MIS and CMS data systems.
Experience in analysing and interpreting data, and in presenting data to a range of stakeholder to inform their decision making.
Experience in providing information, advice and guidance to a range of stakeholders in respect of data, compliance, recording rules, etc.
Able to convey complex information to a range of stakeholders, either through reports or presentations/verbally.
Able to use your own initiative and to plan and prioritise your workload, and willing to go the extra mile when necessary to complete priority activities/meet deadlines.
Able to break down a complex challenges/tasks into an ordered programme of work to achieve a given objective on time and to budget.
Excellent ICT skills, particularly MS, MIS products and CRM systems.
An understanding of data protection and information assurance regulations, and the importance of respecting the confidentiality if the information you will have access to.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Catch22 Website LinkedIn All Job Openings 1001 - 5000 employees Founded 1823 🤝 Non-profit 📚 Education 🌍 Social Impact 💰 Grant on 2014-07 Non-profit
Education
Social Impact Catch22 is a social business and registered charity based in the UK, dedicated to improving resilience and aspiration in communities. With over 200 years of history, the organization delivers over 120 public services in areas such as employment and training, digital skills, social action, criminal justice, education, children’s social care, health and wellbeing, and housing support. Their mission encompasses a wide range of services including supporting entry into work, offender management, victim services, and child exploitation prevention. Catch22 works in collaboration with local authorities and commissioners to address local needs and support individuals, making a difference in the lives of thousands every year through innovative and collaborative partnerships. Compliance and Quality Manager Job not on LinkedIn 🔥 5 minutes ago 🇬🇧 United Kingdom – Remote 💵 £34k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 🚔 Compliance Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Lead on internal contract assurance inspections of Catch22 Employability & Skills services and to provide RAG ratings, reports and improvement plans to senior management.
This will include desk-based auditing and when required on-site audit visits at our locations across the country.
Lead on audit inspections of services ensuring that Catch22 are well prepared before and during commissioner assurance visits.
Supporting the Operations Managers to ensure compliance and auditing of staff by completing monthly PAAs and supporting the preparation and completion of Brilliant Basics audits.
Provide advice and guidance to managers and their local operational teams on these requirements and expectations to ensure complete compliance.
Provide line management to the Hub admin and ensure resource is allocated to ensure maximum efficiency of the overall compliance function.
Leading on the training and support for the division’s Admin assistants, supporting them with all their key compliance tasks, ensuring they complete the exceptions reports to help them achieve the best possible PAA scores.
Leading on training new staff on the expectations of outcome evidencing and providing guidance to the division’s Admin assistants when they are validating outcomes.
Leading on the collation of impact evidence across all services so that they can be reported quarterly.
Leading on the collation of satisfaction surveys across all programmes so that they can be reported quarterly.
Support the Operational Governance team to prepare for, and manage Matrix Standard inspections and support with any future accreditation requirements.
Assist with projects that will support the wider Catch22 organisation to achieve relevant ISO standards, Merlin, and any other recognised standards of safe, effective, high-quality operational delivery and business management.
Be responsible for compliance against the reporting calendar for the year, ensuring that services are clear on expectations and able to report with ease and on time.
Produce and develop reports on a planned basis and further interim reports as required across all services.
Work with the Data Manager to analyse data to identify and report on themes and trends for the hub to support service delivery and development.
Following processes to ensure all paperwork and performance is tracked and submitted efficiently and accurately.
Supporting staff with loading all contractual paperwork onto in-house data system when necessary.
Perform, organise, and streamline operational tasks, systems and processes to reduce the potential for errors. 🎯 Requirements
Minimum Level 2 in English and Maths.
Able to demonstrate high level technical skills with experience of working with complex databases.
An understanding and knowledge of quality assurance standards, preferably those relevant to training and employability industries.
Experience of managing MIS and CMS data systems.
Experience in analysing and interpreting data, and in presenting data to a range of stakeholder to inform their decision making.
Experience in providing information, advice and guidance to a range of stakeholders in respect of data, compliance, recording rules, etc.
Able to convey complex information to a range of stakeholders, either through reports or presentations/verbally.
Able to use your own initiative and to plan and prioritise your workload, and willing to go the extra mile when necessary to complete priority activities/meet deadlines.
Able to break down a complex challenges/tasks into an ordered programme of work to achieve a given objective on time and to budget.
Excellent ICT skills, particularly MS, MIS products and CRM systems.
An understanding of data protection and information assurance regulations, and the importance of respecting the confidentiality if the information you will have access to. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Compliance Monitoring Officer 🔥 15 hours ago Jensten 1001 - 5000 💸 Finance 🤝 B2B Website LinkedIn All Job Openings Compliance Monitoring Officer in Jensten Group's Risk and Compliance Team. Support risk management objectives and ensure effective business risk practices. 🇬🇧 United Kingdom – Remote 💰 $210.3M Debt Financing - Jensten Group on 2024-04 ⏰ Full Time 🟡 Mid-level 🟠 Senior 🚔 Compliance Private Client Compliance – Trust Specialist 🕒 Yesterday Cooper Parry 201 - 500 🤝 B2B 🛍️ eCommerce 📱 Media Website LinkedIn All Job Openings Private Client Trust Specialist managing trusts and estates while delivering bespoke planning advice. Leading a talented team at Cooper Parry, known for straight-talking and client-focused service. 🇬🇧 United Kingdom – Remote 💰 Private Equity Round on 2022-07 ⏰ Full Time 🟡 Mid-level 🟠 Senior 🚔 Compliance 🇬🇧 UK Skilled Worker Visa Sponsor Private Client Compliance – Trust Specialist 🕒 Yesterday Cooper Parry 201 - 500 🤝 B2B 🛍️ eCommerce 📱 Media Website LinkedIn All Job Openings Private Client Trust specialist managing diverse portfolio of trusts and estates. Delivering bespoke trust and estate planning advice as a primary point of contact for clients. 🇬🇧 United Kingdom – Remote 💰 Private Equity Round on 2022-07 ⏰ Full Time 🟡 Mid-level 🟠 Senior 🚔 Compliance 🇬🇧 UK Skilled Worker Visa Sponsor Private Client Compliance – Trust Specialist 🕒 Yesterday Cooper Parry 201 - 500 🤝 B2B 🛍️ eCommerce 📱 Media Website LinkedIn All Job Openings Trust Specialist managing a diverse portfolio of UK trusts and estates at Cooper Parry. Delivering tailor-made trust and estate planning advice while ensuring compliance with tax regulations. 🇬🇧 United Kingdom – Remote 💰 Private Equity Round on 2022-07 ⏰ Full Time 🟡 Mid-level 🟠 Senior 🚔 Compliance 🇬🇧 UK Skilled Worker Visa Sponsor Private Client Compliance – Trust Specialist 🕒 Yesterday Cooper Parry 201 - 500 🤝 B2B 🛍️ eCommerce 📱 Media Website LinkedIn All Job Openings Private Client Trust specialist managing a diverse portfolio of UK trusts and estates. Acting as the trusted adviser for clients and supporting tax planning and compliance. 🇬🇧 United Kingdom – Remote 💰 Private Equity Round on 2022-07 ⏰ Full Time 🟡 Mid-level 🟠 Senior 🚔 Compliance 🇬🇧 UK Skilled Worker Visa Sponsor View More Compliance Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

data analysisquality assurancereport writingauditingcompliance managementdatabase managementdata interpretationproject managementtraining and developmentperformance tracking

Soft Skills

communicationleadershiporganizational skillsproblem-solvinginitiativetime managementattention to detailstakeholder engagementadaptabilityteam support

Certifications

Level 2 in EnglishLevel 2 in MathsISO standards complianceMatrix Standard accreditationMerlin accreditation