Executive Director, Patient Services

Catalyst Pharmaceuticals, Inc.

Executive Director of Patient Services at Catalyst Pharmaceuticals overseeing patient support functions. Leading strategies to enhance patient experience and ensure therapy access.

Posted 4/28/2026full-timeRemote • 🇺🇸 United StatesLead💰 $267,000 - $295,000 per yearWebsite

About the role

Key responsibilities & impact

Serve as a senior leader responsible for driving the strategy, execution, and continuous advancement of Catalyst Pharmaceuticals’ patient support and functions.
Oversee the Patient Services team, lead the development of innovative and compliant patient support programs, and direct payer and access strategies that ensure patients can start and stay on therapy.
Collaborate across the enterprise to elevate patient experience, optimize access pathways, and reinforce Catalyst’s mission to improve patient lives.
Lead and develop a team of patient service professionals and balance strategic planning with hands-on operational execution to enable commercial success and organizational scalability.
Responsible for leading key relationships with vendors in Specialty Distribution, Specialty Pharmacy, and HUB services.
Shape and execute a comprehensive patient strategy across the product lifecycle, from launch through loss of exclusivity.
Ensure operational excellence in patient support programs, leveraging analytics, market insights, and patient feedback to drive innovation and optimization.

Requirements

What you’ll need

Bachelor’s degree required; advanced degrees are strongly preferred
Minimum of 10–12 years of progressive leadership experience in healthcare or the pharmaceutical industry, with expertise in patient services
Demonstrated success in developing and executing enterprise-level patient support and payer access strategies in rare disease or specialty markets
Proven track record of executive-level vendor oversight and external partner management
Deep knowledge of pharmaceutical manufacturer compliance standards, payer dynamics, and specialty distribution channels
Exceptional executive presence, communication, and influencing skills with the ability to engage C-suite leaders, external partners, and diverse stakeholders
Strong strategic, analytical, and operational acumen, with the ability to translate insights into actionable strategies.
Flexibility to work extended hours, including evenings, weekends, and holidays, as required by business needs.
Domestic travel of approximately 50% is required

Benefits

Comp & perks

health, dental, and vision insurance
generous paid time off
retirement savings plan with Company Match

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

patient support programspayer access strategiesoperational excellenceanalyticsmarket insightsvendor oversightexternal partner managementcompliance standardsspecialty distribution channelsstrategic planning

Soft Skills

executive presencecommunication skillsinfluencing skillsstrategic acumenanalytical skillsoperational acumenteam leadershipcollaborationflexibilitystakeholder engagement

Certifications

Bachelor’s degreeadvanced degrees