Catalant Technologies

Senior Project Manager, Billing and Operations

Catalant Technologies

full-time

Posted on:

Location: Massachusetts • 🇺🇸 United States

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Job Level

Senior

Tech Stack

ERPPMP

About the role

  • Catalant connects leading companies with independent consultants to solve critical business challenges.
  • Senior Project Manager, Billing & Operations to drive execution across client engagements and improve operational processes.
  • Serve as the operational liaison between Sales, Platform Operations, Clients, and Experts, ensuring accurate contract terms, billing requirements, and smooth project kickoff and execution.
  • Oversee project delivery: check in with experts and buyers, manage project plans (scope, timing, resources, budget), and implement recovery actions for missed milestones.
  • Own billing operations: manage invoice schedules, maintain unbilled receivables, ensure timely expert payments, and prepare closeout documentation.
  • Monitor financial performance: analyze revenue reports, identify unbilled balances/trends, escalate risks, and coordinate change orders to protect margins.
  • Lead status updates with Client Communities, AR, Finance, and Leadership, while providing responsive, professional support on project and invoicing concerns.
  • Assist designing, developing and optimizing operational processes and flow from Order to Cash; identify opportunities for automation and AI.

Requirements

  • Bachelor’s degree in a technical, business or equivalent field.
  • 5–7 years of project management experience with direct client-facing responsibilities.
  • Strong working knowledge of invoicing, billing terms, AR, and contract compliance.
  • Proven success managing complex, high-volume projects with detailed financial accountability.
  • Exceptional organizational skills with ability to track multiple projects simultaneously.
  • Skilled communicator who builds confidence with both clients and internal stakeholders.
  • Proficiency with project management tools, ERP/financial systems (NetSuite, Salesforce, or equivalent), and advanced Excel.
  • Preferred: PMP Certification
  • Preferred: Project Management Applications
  • Preferred: Experience with NetSuite ERP and Salesforce
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