Catalant connects leading companies with independent consultants to solve critical business challenges.
Senior Project Manager, Billing & Operations to drive execution across client engagements and improve operational processes.
Serve as the operational liaison between Sales, Platform Operations, Clients, and Experts, ensuring accurate contract terms, billing requirements, and smooth project kickoff and execution.
Oversee project delivery: check in with experts and buyers, manage project plans (scope, timing, resources, budget), and implement recovery actions for missed milestones.
Own billing operations: manage invoice schedules, maintain unbilled receivables, ensure timely expert payments, and prepare closeout documentation.
Monitor financial performance: analyze revenue reports, identify unbilled balances/trends, escalate risks, and coordinate change orders to protect margins.
Lead status updates with Client Communities, AR, Finance, and Leadership, while providing responsive, professional support on project and invoicing concerns.
Assist designing, developing and optimizing operational processes and flow from Order to Cash; identify opportunities for automation and AI.
Requirements
Bachelor’s degree in a technical, business or equivalent field.
5–7 years of project management experience with direct client-facing responsibilities.
Strong working knowledge of invoicing, billing terms, AR, and contract compliance.
Proven success managing complex, high-volume projects with detailed financial accountability.
Exceptional organizational skills with ability to track multiple projects simultaneously.
Skilled communicator who builds confidence with both clients and internal stakeholders.
Proficiency with project management tools, ERP/financial systems (NetSuite, Salesforce, or equivalent), and advanced Excel.
Preferred: PMP Certification
Preferred: Project Management Applications
Preferred: Experience with NetSuite ERP and Salesforce