Casual Fridays

Social Media Account Manager

Casual Fridays

full-time

Posted on:

Location Type: Remote

Location: Texas • United States

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Job Level

Junior

About the role

  • Own and manage client relationships end-to-end, representing Casual Fridays to local and national clients across all U.S. time zones from onboarding through renewal
  • Lead client discovery and onboarding to establish goals, priorities, expectations, and success metrics
  • Develop and manage social media strategies that align with client goals and business objectives
  • Amplify client objectives through both organic and paid social approaches, including managing social media advertising strategy and performance
  • Lead monthly client calls and ongoing strategic communication, setting agendas and guiding decision-making
  • Oversee project management across multiple U.S. time zones, ensuring timelines, priorities, and resources are aligned
  • Delegate execution work clearly and consistently to the Support Team and Content Specialists
  • Ensure all client deliverables align with strategic intent before delivery
  • Analyze social media performance in the context of business objectives, translating results into insights, decisions, and next steps
  • Prepare and present regular client reporting with clear recommendations
  • Identify client challenges and proactively propose solutions, including upsell and account growth opportunities
  • Generate strategic ideas to evolve and improve client social media presence
  • Work independently and manage time effectively while balancing multiple client accounts
  • Stay up to date on trends and changes in the social media landscape to inform strategy and recommendations

Requirements

  • Bachelor’s degree from an accredited university in Marketing, Business Administration, Communication, Journalism, or English or equivalent experience
  • Excellent creative skills for social media,
  • Strong ability to create engaging photo & video content with an iPhone
  • Social Media Marketing experience (1-2 years minimum)
  • Client account management experience (1 year minimum)
  • High level of familiarity with online social channels
  • Familiarity with appropriate social channel analytics and how to interpret and communicate them
  • Thorough understanding of the planning, creative, and production processes needed to implement a successful social media presence
  • Knowledge of the current social media landscape and able to speak to trends
  • Must be tech savvy; comfortable with smartphone apps and technology
  • You know how to properly write AI prompts
  • Efficient problem solver with excellent written and oral communication skills
  • Confident in presenting ideas and results to clients and groups
  • Meta Ads experience preferred, but not required
  • Agency or startup experience
  • SEO experience is a plus
  • Hotel, hospitality, or tourism experience is a plus
Benefits
  • Competitive salary
  • Health, dental, and vision insurance options
  • 401K with match
  • Remote work environment
  • Unlimited Paid Time Off
  • Collaborative, strategy-focused team culture
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
social media marketingclient account managementphoto content creationvideo content creationsocial media analyticsSEOMeta Adsproject managementstrategic communicationcreative writing
Soft Skills
problem solvingwritten communicationoral communicationtime managementclient relationship managementstrategic thinkingcreativityindependencepresentation skillsteam delegation