Castlight Health

Lead AI Experience Designer

Castlight Health

full-time

Posted on:

Location Type: Remote

Location: Colorado • United States

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Salary

💰 $119,312 - $178,968 per year

Job Level

Senior

About the role

  • Understand our full ecosystem of users + platforms, and work to build an AI experience strategy that solves critical problems for each type of user in their workspace.
  • Help to evolve our experiences from mostly conversational AI to agentic and predictive AI, embedding the technology in various workflows in ways that don’t require question/answer.
  • Work across the design process at many levels: from the “30,000 ft” view to the interaction details that makes an experience feel sophisticated.
  • Work with visual designers to help shape the look & feel and voice & tone of AI across platforms.
  • Incorporate motion design and visual affordances that help the user know where AI has been applied and in what ways.
  • Work closely with PMs and engineers to understand requirements, possibilities, and limitations of the system, and craft release plans that build towards a shared vision.
  • Create clear documentation for AI-driven experiences so other teams and designers can work with your AI system.
  • Stay on top of AI trends and technological advancements, ensuring that our practices are at the forefront of the industry and continuously evolving.
  • Bring new processes, ideas, and ways of working back to the UX team and our product and engineering partners.
  • Be a strong and positive role model and mentor for a growing design team, fostering a culture of design excellence.
  • Chip in to other areas of work as needed.
  • Work to stand up new practices and lead aspects of team development to create an organization that is smart, talented, and has fun working together!

Requirements

  • Bachelor’s degree in Design, or related field; Master’s degree is a plus.
  • 8+ years of experience in product UX design, with a proven track record of creating successful and user-friendly products.
  • Expertise in Figma.
  • Experience designing AI experiences and using AI tools as part of your typical workflow.
  • Familiarity with agile methodologies and experience working in agile product development teams.
  • Strong understanding of design systems, user flows, and interaction design principles.
  • Experience conducting user research and usability testing, with the ability to synthesize insights into actionable design improvements.
  • Proficiency in creating wireframes, prototypes, and high-fidelity mockups.
  • Strong understanding of responsive design, mobile-first principles, and cross-platform user experiences.
  • Ability to collaborate effectively with product managers, engineers, and other stakeholders throughout the product lifecycle.
  • Excellent problem-solving skills and ability to design for complex user interactions and workflows.
  • Deep knowledge of accessibility standards and designing for diverse user groups.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
UX designAI experience designFigmawireframingprototypinghigh-fidelity mockupsuser researchusability testingresponsive designinteraction design
Soft Skills
problem-solvingcollaborationmentorshipcommunicationcreativityadaptabilityleadershiporganizational skillssynthesis of insightsdesign excellence
Certifications
Bachelor’s degree in DesignMaster’s degree in Design (preferred)